---
title: "THE PROVISION OF OVERNIGHT CONCIERGE AND SUPPORT SERVICE TO THE WINTER NIGHT SHELTER"
ocid: "ocds-h6vhtk-05cfcb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05cfcb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05cfcb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05cfcb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MEDWAY COUNCIL"
published: "2026-02-12"
---

# THE PROVISION OF OVERNIGHT CONCIERGE AND SUPPORT SERVICE TO THE WINTER NIGHT SHELTER

Buyer: MEDWAY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05cfcb

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## Summary

Medway Council has recently completed the procurement process for providing an overnight concierge and support service at a winter night shelter, located in Chatham, UKJ41 region of the United Kingdom. This public procurement was conducted under an open competition method, below the threshold, as stipulated by UK Public General Acts. The contract was awarded to SSG Support Services Group Ltd, a small and medium-sized enterprise, on 5th January 2026, with services scheduled to commence from 20th February 2026 and end by 31st March 2026. The procurement was focused on public security services, and the tender phase concluded earlier on 17th November 2025.

This tender presents significant opportunities for businesses within the security service sector, particularly those skilled in managing night-time operations and holding appropriate security industry licences. Companies adept at safeguarding and de-escalating conflict situations, managing access, and ensuring the safety and wellbeing of individuals would find this type of project ideally suited to their capabilities. As the awarded contract indicates, small and medium-sized enterprises have a potential advantage, providing them with growth opportunities by leveraging expertise in public security services to fulfill the outlined requirements proficiently.

## Notice

The introduction of the night security service is intended to *Enhance the safety and wellbeing of both service users and staff *Provide a consistent and reassuring presence throughout the night *Support the management of access and behaviour within the provision *Strengthen the overall delivery and emergency accommodation services. To ensure the safety, professionalism and effectiveness or the security service at the winter sit up provision, the appointed provider must meet the following minimum quality standards: Operatives must hold a valid security industry authority licence. Staff must have completed training in: *Conflict resolution and de-escalation techniques *Safeguarding and working with vulnerable individuals *Basic first aid To view this notice, please click here: https://www.kentbusinessportal.org.uk/delta/viewNotice.html?noticeId=1013897435

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012827-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Feb 2026 |
| Submission deadline | 17 Nov 2025 |
| Future notice date | Not specified |
| Award date | 5 Jan 2026 |
| Contract period | 20 Feb 2026 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £54,000 |
| Lots value | £54,000 |
| Awards value | £33,120 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MEDWAY COUNCIL |
| Locality | CHATHAM |
| Post town | Rochester |
| Postcode | ME4 4TR |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ41 Medway |
| Local authority | Medway |
| Electoral ward | Chatham Central & Brompton |
| Westminster constituency | Rochester and Strood |
| Delivery location | TLJ41 Medway |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SSG SUPPORT SERVICES GROUP |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75241000 - Public security services

## Release History

- 12 Feb 2026 at 12:06 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/012827-2026
- 20 Oct 2025 at 13:05 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/066731-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/012827-2026
  12th February 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/066731-2025
  20th October 2025 - Tender notice on Find a Tender

## Notice URLs

- https://www.kentbusinessportal.org.uk/delta/viewNotice.html?noticeId=1013897435
- https://www.kentbusinessportal.org.uk/respond/9N6ZX2VZN8
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05cfcb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05cfcb.json.