---
title: "Information Systems Services Framework Agreement"
ocid: "ocds-h6vhtk-05d028"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d028"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d028.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d028.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NORTHERN POWERGRID (NORTHEAST) PLC"
published: "2025-11-13"
---

# Information Systems Services Framework Agreement

Buyer: NORTHERN POWERGRID (NORTHEAST) PLC  
Current stage: Tender  
OCID: ocds-h6vhtk-05d028

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## Summary

Northern Powergrid (Northeast) plc, a private utility company based in Newcastle upon Tyne, United Kingdom, is currently in the tender stage of establishing an Information Systems Services Framework Agreement. The procurement process aims to address digital, cyber, and managed service needs through a framework consisting of ten lots, ranging from infrastructure operations to testing services. This contract is being managed under a selective and competitive flexible procedure with framework agreements for relevant lots. The expression of interest deadline is set for 8th December 2025, with the award period concluding on 1st May 2026. The total estimated value of this procurement process amounts to £455 million, highlighting a significant opportunity in the IT services category, notably in consulting, software development, and support services across the UK.

This tender presents a significant opportunity for businesses specializing in IT services to secure high-value contracts. It is particularly suitable for companies experienced in infrastructure operations, application maintenance, cyber security, service integration, Oracle services, and other IT-related managed services. Such businesses could benefit from a stable long-term relationship through a framework agreement with Northern Powergrid. Moreover, the inclusion of future requirements invites innovative solutions and adaptation, offering further project opportunities. SMEs will find several lots specifically marked as suitable, providing a level playing field for smaller enterprises to compete. With a framework set to handle both direct awards and mini competitions, a wide array of businesses stand a chance to grow and expand their footprint in the utilities sector.

## Notice

Northern Powergrid is looking to establish an Information System Services Framework Agreement that will deliver all regulated business digital, cyber, and managed service requirements across the following ten Lots: 1. Infrastructure Operations 2. Application Operations 3. End User Computing 4. Cyber Operations 5. Service Integration 6. Oracle 7. Technical Services 8. Transformation Services 9. Platform Engineering 10. Testing Services Lots 1 to 6 (inclusive) are "business as usual" managed services. Lots 7 to 10 (inclusive) are future requirements that are required to respond to our evolving industry.

### Lot Information

Infrastructure Operations

Provision of infrastructure operation services, including but not limited to data centre services, data centre networking, infrastructure security services, and business continuity.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Application Operations

Provision of application operation services including but not limited to application maintenance and support, service deployment and decommissioning, lifecycle management, application security services, and business continuity.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

End User Experience

Provision of end user experience services including but not limited to service desk, end user compute, and Teams rooms.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Cyber Operations

Provision of cyber operation services including but not limited to security testing, security incident response, business continuity, and crypto management.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Service Integration

Provision of service integration services including but not limited to service operation, continual service improvement, eco-system vendor management, and service quality.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Oracle

Provision of Oracle services including but not limited to application support, annual upgrades, vulnerability management, and platform/cloud management.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Technical Services

Provision of technical services including but not limited to governance, demand management, dispute resolution, and service level agreement management.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Transformation Services

Provision of transformation services including but not limited to programme and project delivery services, technical delivery services, system integration, and data/business analysis.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Platform Engineering

Provision of platform engineering services including but not limited to platform engineering and automation, cloud and hybrid integration, developer enablement, development, security & operations and compliance, Observability and reliability engineering, and platform operations and continuous improvement.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Testing Services

Provision of testing services including but not limited to test service set-up and governance, functional testing services, performance and load testing, integration testing, data testing services, and compatibility testing.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/073727-2025 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Nov 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Apr 2026 - 30 Apr 2029 |
| Recurrence | 2033-04-01 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £455,000,000 |
| Lots value | £379,234,246 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHERN POWERGRID (NORTHEAST) PLC |
| Additional buyers | NORTHERN POWERGRID LIMITED |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 6AF |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Nov 2025 at 17:03 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/073727-2025
- 24 Oct 2025 at 11:07 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/068162-2025
- 20 Oct 2025 at 16:02 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/066869-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/073727-2025
  13th November 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/068162-2025
  24th October 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/066869-2025
  20th October 2025 - Tender notice on Find a Tender

## Notice URLs

- http://www.northernpowergrid.com
- https://northernpowergrid.tlb.app.jaggaer.com/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d028. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05d028.json.