---
title: "General and Specialist Information and Advice Services"
ocid: "ocds-h6vhtk-05d131"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d131"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d131.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d131.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SALFORD CITY COUNCIL"
published: "2026-03-19"
---

# General and Specialist Information and Advice Services

Buyer: SALFORD CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05d131

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## Summary

Salford City Council has awarded a contract under the title "General and Specialist Information and Advice Services" in the health and social work services industry category. The procurement process, initiated through a direct award method, involved a sequence of market engagements, culminating in a pending award status as of 19 March 2026. With the contract set to begin on 1 April 2026 and ending on 31 March 2029, deliveries will be within the United Kingdom, specifically the UKD region. The procurement falls under the light-touch regime, catering to the council's statutory duty as outlined by the Care Act 2014.

This procurement presents growth opportunities for businesses specialising in comprehensive advisory services within the health, social care, and welfare benefits sectors. Ideal candidates to compete are primarily large organisations and those classified as social enterprises, including VCSEs. Given the direct award nature and specialised market needs, firms with expertise in legal representation, welfare benefits, and tailored advice for expectant families and disabled children are well-positioned to benefit from the ongoing requirements of Salford City Council’s initiatives. This scenario encourages collaborations and partnerships for enhanced service delivery to vulnerable groups in the community.

## Notice

The General and Specialist Information and Advice contract is made up of the following services: High Street: Provides both general and specialist advice, from form filling to legal representation (where appropriate). Health: Provides a general information and advice service that supports, informs, and enables clients to access information that is relevant to their individual needs. Care Act: Provides a social care general information and advice service that supports, informs, and enables clients to access information that is relevant to their individual needs. This service forms part of the council's statutory duty under the Care Act 2014 to provide information and advice. Palliative Care: Financial advice and support to patients identified as being in the last year of life. This may also extend to family members/carers during the bereavement phase. Disabled Children: Provide specialist benefits advice for Salford families with a disabled child receiving treatment at Pendleton Gateway and other appropriate venues in Salford. This advice may cover welfare benefits as a specialism, and general advice about employment, debt, housing, health and community care. Expectant families: Provide specialist advice about maternity benefits and maternity and paternity employments rights to expectant families, including teenagers, throughout the pregnancy in appropriate settings for Salford patients.

### Planning Information

Information available on The Chest

### Procurement Information

The Council has undertaken two separate market engagement exercises, one in May 2024 pursuant to the Public Contracts Regulations 2015 and then a further exercise in October 2025 under the Procurement Act 2023. On both occasions we only received one completed questionnaire response, each time from the same organisation

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025321-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Planning, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | 23 Feb 2026 |
| Award date | 18 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,000,000 |
| Lots value | Not specified |
| Awards value | £2,883,960 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SALFORD CITY COUNCIL |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M27 5DA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Swinton & Wardley |
| Westminster constituency | Worsley and Eccles |
| Delivery location | TLD North West (England), TLD3 Greater Manchester |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CITIZENS ADVICE BUREAUX (SALFORD |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 85320000 - Social services
- 98000000 - Other community, social and personal services

## Release History

- 19 Mar 2026 at 15:18 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/025321-2026
- 18 Mar 2026 at 15:32 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/024757-2026
- 4 Feb 2026 at 14:35 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/010057-2026
- 22 Oct 2025 at 07:48 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/067302-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/025321-2026
  19th March 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/024757-2026
  18th March 2026 - Transparency notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/010057-2026
  4th February 2026 - Pipeline notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/067302-2025
  22nd October 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.salfordcab.org.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d131. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05d131.json.