---
title: "Home Support Principal Provider NN3 and NN4"
ocid: "ocds-h6vhtk-05d13d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d13d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d13d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d13d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2026-03-26"
---

# Home Support Principal Provider NN3 and NN4

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05d13d

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## Summary

Norfolk County Council has completed the procurement process for appointing a principal provider of home support services in North Norfolk 3 (NN3) and North Norfolk 4 (NN4), within the United Kingdom. The procurement was executed through an open procedure, adhering to the 'Light Touch' regime, with the award date recorded on 26th March 2026. The awarded contracts are set to commence on 30th March 2026, lasting until 2034 for NN3 and until 2034 for NN4. This initiative, valued at over £37 million, falls within the health and social work services category, ensuring 70% of service hours are delivered by principal providers and the remainder by PCN framework providers. Norfolk County Council, situated in Norwich, spearheaded this project, aiming to enhance home support services in specified regions.

This tender presents substantial opportunities for business growth, particularly benefiting small to medium enterprises (SMEs) specialising in health and social care services. The open procurement method enables diverse organisations to participate, fostering competitive bids from various regions. SMEs such as Taylor Care Norfolk Limited and Universal Care Services (UK) Limited have already been rewarded contracts under this tender, signifying the openness to rewarding capable and strategic partners. Companies with expertise in delivering efficient and quality-driven home care services are best suited to capitalise on this procurement, potentially expanding their service footprint in the Norfolk area, thereby enhancing local employment and service capabilities.

## Notice

The Council wishes to appoint one Principal provider to deliver home support services in NN3 and NN4 (PCN) within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment has been subject to a separate procurement. The lots area: 1. North Norfolk 3 2. North Norfolk 4

### Lot Information

NN3

The Council wishes to appoint one Principal provider to deliver home support services in NN3 within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment has been subject to a separate procurement.

NN4

The Council wishes to appoint one Principal provider to deliver home support services in NN4 (PCN) within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment has been subject to a separate procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028023-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Mar 2026 |
| Submission deadline | 14 Nov 2025 |
| Future notice date | Not specified |
| Award date | 26 Mar 2026 |
| Contract period | 29 Mar 2026 - 29 May 2034 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £31,644,830 |
| Lots value | £31,644,830 |
| Awards value | £31,644,830 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH16 North and West Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | TAYLOR CARE NORFOLK; UNIVERSAL CARE SERVICES (UK |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 26 Mar 2026 at 14:47 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/028023-2026
- 22 Oct 2025 at 08:35 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/067329-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/028023-2026
  26th March 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/067329-2025
  22nd October 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-6488

## Notice URLs

- http://www.eaglesrh.co.uk
- http://www.mastercarehomecare.co.uk
- http://www.norfolk.gov.uk
- http://www.norvichealthcare.co.uk
- http://www.taylorcarenorfolk.co.uk
- http://www.thecarecompanyuk.co.uk
- https://in-tendhost.co.uk/norfolkcc
- https://in-tendhost.co.uk/norfolkcc/aspx/Help
- https://in-tendhost.co.uk/norfolkcc/aspx/Registration
- https://mccareservices.com/
- https://www.fuchsiahomecare.co.uk/norwich/
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.universalcareservices.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d13d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05d13d.json.