---
title: "Provision of Pager Duty"
ocid: "ocds-h6vhtk-05d16e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d16e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d16e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d16e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHUMBRIA HEALTHCARE FACILITIES MANAGEMENT"
published: "2025-10-22"
---

# Provision of Pager Duty

Buyer: NORTHUMBRIA HEALTHCARE FACILITIES MANAGEMENT  
Current stage: Award  
OCID: ocds-h6vhtk-05d16e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d16e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05d16e.json)

## Summary

Northumbria Healthcare Facilities Management, a regional agency based in North Shields, has recently completed the procurement process for the "Provision of Pager Duty" services. This process falls under the IT services industry category, with a specific focus on consulting, software development, Internet, and support. The procurement was conducted using a limited method due to extreme urgency, identified as a business imperative to secure the best price. The award was made on 8th October 2025, following a procedure without prior publication of a call for competition. The delivery location for the service is Newcastle upon Tyne, situated in the UKC21 region.

This procurement opportunity can offer significant growth potential for businesses specialising in IT services, particularly those capable of responding rapidly to urgent demands and delivering quality software development and support services. Bytes Software Services Limited, a large-scale provider, was awarded the contract, showcasing that businesses with established IT consultancy expertise would be well-positioned to compete for similar contracts. Given the criteria focused on price, companies that can offer cost-effective solutions while maintaining high service standards would likely find similar procurement opportunities advantageous for growth.

## Notice

Pager Duty

### Procurement Information

Business imperative at best price

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/067411-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Oct 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Oct 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHUMBRIA HEALTHCARE FACILITIES MANAGEMENT |
| Locality | NORTH SHIELDS |
| Post town | Newcastle upon Tyne |
| Postcode | NE27 0QJ |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | North Tyneside |
| Electoral ward | Shiremoor |
| Westminster constituency | Tynemouth |
| Delivery location | TLC21 Northumberland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BYTES SOFTWARE SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 22 Oct 2025 at 10:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/067411-2025

## Notice URLs

- http://www.bytes.co.uk
- https://www.judiciary.uk/
- https://www.northumbria.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d16e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05d16e.json.