---
title: "Website Hosting and Support"
ocid: "ocds-h6vhtk-05d1bd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d1bd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d1bd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d1bd.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HOUSING OMBUDSMAN SERVICE"
published: "2025-12-04"
---

# Website Hosting and Support

Buyer: HOUSING OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-05d1bd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d1bd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05d1bd.json)

## Summary

The Housing Ombudsman Service, a central government public authority, has completed the procurement process for "Website Hosting and Support". The contract, awarded to CIVIC COMPUTING LIMITED, covers services related to IT consultancy, software development, Internet, and support. Situated in London, the procurement was concluded using a direct method, specifically below threshold without competition. The contract commenced on 1st December 2025, with potential for a one-year extension, and is set to run until 30th November 2026. The total contract value is £80,000, offering significant opportunities in the IT services category across the UK.

This tender presents favourable growth prospects for businesses specialising in IT services, particularly SMEs, given its scope focuses on website upkeep, security protocols, and accessibility audits. Civic Computing Limited, a supplier based in Edinburgh, exemplifies the kind of tech-oriented company well-suited for such contracts. It provides an ideal opportunity for businesses involved in web development, maintenance, and analytics to expand their footprint through government contracts. Engagement with public sector projects such as this can enhance a firm’s credibility and portfolio, especially for those aiming to collaborate frequently with governmental bodies.

## Notice

G-Cloud 14 services required * Ongoing maintenance, hosting & support of HOS's existing website * Regular patching and upkeep of security protocols to maintain continuity of service * Website development work where requested * Carrying out annual accessibility audits to maintain access * Capture of website analytics * Training needs as and required * Ongoing maintenance and development work on the online webform - this is an area we frequently update and needs specialist attention Additional Services * Capture, display and publication of HOS's determination cases and landlord performance reports for public view and download if required. * Support of webchat functionality by outsourced enquiries services partner. * UIX support services to ensure smart user engagement with our products.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/079790-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 22 Oct 2025 |
| Contract period | 1 Dec 2025 - 30 Nov 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £50,000 |
| Contracts value | £66,667 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOUSING OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVIC COMPUTING |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Dec 2025 at 14:31 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/079790-2025
- 22 Oct 2025 at 13:49 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/067536-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/079790-2025
  4th December 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/067536-2025
  22nd October 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.civicuk.com/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d1bd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05d1bd.json.