---
title: "Provision of Social Listening Service"
ocid: "ocds-h6vhtk-05d3e8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d3e8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d3e8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d3e8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MIDDLESBROUGH COUNCIL"
published: "2025-10-27"
---

# Provision of Social Listening Service

Buyer: MIDDLESBROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05d3e8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d3e8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05d3e8.json)

## Summary

Middlesbrough Council has awarded a contract for the provision of a social listening service in collaboration with Redcar and Cleveland Borough Council as part of the South Tees Health Determinants Research Collaboration (HDRC). The contract, identified as MBC000569, was awarded on the 27th of October 2025. It covers the implementation of IT services and health/social work services in the Middlesbrough and Cleveland area, aimed at monitoring public opinions on various issues relevant to local authorities. The procurement process was conducted using a limited competition method below the threshold, focusing on a specific region, namely UKC12. The contract, valued at £87,480, commenced on the 1st of October 2025 and is set to conclude on the 30th of September 2028.

This tender offers growth opportunities for businesses involved in IT services, consulting, software development, and health/social work support. SMEs specialising in these sectors, particularly those with capabilities in social media analytics and public engagement, are well-suited to benefit from such public contracts. The partnership with local councils highlights the potential for further collaborations and expansions into public sector projects. "NERDS WITH WORDS LTD," identified as the supplier, exemplifies how small to medium enterprises can effectively engage and succeed in public procurement opportunities within this industry category.

## Notice

Middlesbrough Council is seeking bids for the provision of a social listening service together with Redcar and Cleveland Borough Council (South Tees) for use in the Middlesbrough and Cleveland area (of social media) along with training and support for our team members to undertake this themselves. This will have value in numerous projects the Health Determinants Research Collaboration (HDRC) South Tees are supporting with local authority staff. Through this function we can monitor current and retrospective opinions on a range of issues of import to the local authority.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/068437-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Oct 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Sep 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £87,480 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MIDDLESBROUGH COUNCIL |
| Locality | MIDDLESBROUGH |
| Post town | Cleveland |
| Postcode | TS1 9FT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC32 South Teesside |
| Local authority | Middlesbrough |
| Electoral ward | Newport |
| Westminster constituency | Middlesbrough and Thornaby East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NERDS WITH WORDS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 85 - Health and social work services

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 85000000 - Health and social work services

## Release History

- 27 Oct 2025 at 10:26 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/068437-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/068437-2025
  27th October 2025 - Contract details notice on Find a Tender

## Notice URLs

- http://www.middlesbrough.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.wordnerds.ai/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d3e8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05d3e8.json.