---
title: "Membership to Chartered Institute of Customer Services 2025-2028"
ocid: "ocds-h6vhtk-05d410"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d410"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d410.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d410.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UK HYDROGRAPHIC OFFICE"
published: "2025-10-27"
---

# Membership to Chartered Institute of Customer Services 2025-2028

Buyer: UK HYDROGRAPHIC OFFICE  
Current stage: Award  
OCID: ocds-h6vhtk-05d410

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d410)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05d410.json)

## Summary

The public procurement process was conducted by the UK Hydrographic Office, located in Taunton, for a three-year membership to the Chartered Institute of Customer Services from 2025 to 2028. This procurement falls under the category of services furnished by professional organisations and uses a direct procurement method below threshold without competition. The award stage concluded on 27th October 2025 with a contract for the period starting 1st November 2025 to 31st October 2028, with the total contract value at £36,000 (gross). The procurement took place in the United Kingdom, with the key procurement industry being services.

The awarded contract presents growth opportunities for businesses offering professional services related to customer service enhancement. Firms experienced in delivering membership services or professional training for central government authorities could particularly benefit. Businesses of larger scale, similar to The Institute of Customer Service which secured the contract, would be well-suited due to the direct procurement approach and specific nature of services required by the UK Hydrographic Office.

## Notice

A 3 year membership to the Chartered Institute of Customer Services from 2025 to 2028.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/068503-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Oct 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Oct 2025 |
| Contract period | 1 Nov 2025 - 31 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £30,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK HYDROGRAPHIC OFFICE |
| Locality | TAUNTON |
| Post town | Taunton |
| Postcode | TA1 2DN |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK62 Somerset |
| Local authority | Somerset |
| Electoral ward | Taunton East |
| Westminster constituency | Taunton and Wellington |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE INSTITUTE OF CUSTOMER SERVICE |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98112000 - Services furnished by professional organisations

## Release History

- 27 Oct 2025 at 11:49 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/068503-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/068503-2025
  27th October 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://www.instituteofcustomerservice.com/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d410. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05d410.json.