---
title: "The Provision of Voice and Telephony Services"
ocid: "ocds-h6vhtk-05d439"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d439"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d439.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d439.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GOVIA THAMESLINK RAILWAY LIMITED"
published: "2026-01-16"
---

# The Provision of Voice and Telephony Services

Buyer: GOVIA THAMESLINK RAILWAY LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-05d439

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d439)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05d439.json)

## Summary

Govia Thameslink Railway Limited, located in London, UK, conducted an open procurement process to acquire voice and telephony services across its network. This concluded with the award of a contract to Gamma Network Solutions Limited on 9th January 2026. The tender, associated with the industry category of telephone and data transmission services, involved the use of existing infrastructure and anticipated future enhancements. The contract period extends from 1st April 2026 to 31st March 2028, with a potential extension until 31st March 2029. The procurement stage is complete, and the procurement method is detailed as an open procedure under a special regime for utilities.

Businesses with expertise in telecommunications, particularly those capable of servicing existing handsets and providing robust telephony systems, would find growth opportunities in similar tenders. The opportunity is particularly well-suited to companies experienced in managing large contracts with a focus on both price and quality, providing a balanced advantage to suppliers offering competitive pricing and high-quality services. SMEs are highlighted as suitable candidates for similar opportunities, promoting an inclusive approach to supplier selection. This tender represents a valuable chance to secure large-scale service provision contracts and to establish long-term partnerships with major transport operators in the UK.

## Notice

GTR are looking for a supplier who can provide and manage voice and telephony services across the GTR network. Bidders will need to ensure they can support all existing handsets as these may be replaced due to fault throughout the duration of the contract. Bidders will be asked to provide optional pricing for this as part of the submission which will not be scored at tender stage. The key requirements for this tender exercise are: *To provide services on existing fixed Poly handsets across the stations and depots, noting that Poly handsets are to be re-used day 1 of the mobilisation. *ATAs to be migrated day 1 of the mobilisation, however these can be replaced if required for support reasons. *A carrier grade system is essential due to operational requirements. *Existing numbering is to be retained. Basic or equivalent functionality is essential. *Improved handset robustness especially high user fixed handsets While not part of the project scope GTR are interested in future capabilities of the proposed solution for simplified dialling from the station and depot phones to its existing 7000 mobile users - Note that this will not form part of the scored criteria for this tender exercise. To view this notice, please click here: https://goviathameslinkrailway.delta-esourcing.com/delta/viewNotice.html?noticeId=1005425498

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003843-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jan 2026 |
| Submission deadline | 21 Nov 2025 |
| Future notice date | Not specified |
| Award date | 9 Jan 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £450,000 |
| Lots value | £450,000 |
| Awards value | £154,818 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GOVIA THAMESLINK RAILWAY LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC3R 8AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bridge |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London, TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GAMMA NETWORK SOLUTIONS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 64 - Postal and telecommunications services

### Codes

- 32551400 - Telephone network
- 64210000 - Telephone and data transmission services
- 64211100 - Local telephone services
- 64213000 - Shared-business telephone network services

## Release History

- 16 Jan 2026 at 12:05 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/003843-2026
- 27 Oct 2025 at 14:05 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/068562-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/003843-2026
  16th January 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/068562-2025
  27th October 2025 - Tender notice on Find a Tender

## Notice URLs

- https://goviathameslinkrailway.delta-esourcing.com/delta/viewNotice.html?noticeId=1005425498
- https://www.delta-esourcing.com/respond/JP5W2NJ5A8
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d439. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05d439.json.