--- title: "Welfare Benefits & Tribunal Service" ocid: "ocds-h6vhtk-05d4ec" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d4ec" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d4ec.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d4ec.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "CITY OF DONCASTER COUNCIL" published: "2025-10-28" --- # Welfare Benefits & Tribunal Service Buyer: CITY OF DONCASTER COUNCIL Current stage: Tender OCID: ocds-h6vhtk-05d4ec [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d4ec) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05d4ec.json) ## Summary The City of Doncaster Council has initiated a procurement process for a project entitled "Welfare Benefits & Tribunal Service", focusing on delivering benefit services within the Doncaster area. This open tender, falling under the services category, is particularly aimed at sub-central government needs as identified in the UK CA type classification. The tender process, which commenced on 28th October 2025, is currently active with the tender and enquiry periods ending on 27th November 2025 and 17th November 2025, respectively. The service aims to support adults with complex needs and disabilities by maximising their income and improving their quality of life. The procurement method is an open competition, and the contract value is approximately GBP 323,901, with the potential for a 12-month extension beyond the initial three-year period starting from 1st April 2026. This opportunity presents significant prospects for businesses specialising in benefit services and those experienced in tribunal representation. SMEs and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, offering a chance to enhance their presence in the public sector market. The project's goals to assist vulnerable adults align well with organisations possessing expertise in welfare support and digital solutions for social care. This contract could serve as an expansive growth avenue, enabling businesses to establish a foothold within regional government procurement and contribute meaningfully to supporting the well-being and independence of the local community. ## Notice City of Doncaster Council (DCD) wishes to commission a Welfare Benefits and Tribunal Service (WBATS) for the whole of the Doncaster area. The primary purpose of this Service will be to support adults with multiple and complex needs who have a disability or long term health condition and their carers with welfare benefits and tribunal representation. The aim is to ensure that these people are aware of and are able to take up their rights to welfare benefits, thereby maximising their income and improving their independence and choice. Service Aims The service is designed to: Maximise income for individuals with complex needs. Support improvements in independence, health, wellbeing, and life opportunities. Focus on people who struggle to navigate the benefits system or use digital technology to make claims. Encourage self-help and independence for those who are capable, by signposting them to digital tools or community support (e.g. libraries). Key Service Elements The service will include: Signposting: Directing capable individuals to resources for self-service. Includes digital tools, community support, and organisations in the Voluntary, Community and Faith Sector. Benefit Entitlement Assessments: Calculating what benefits individuals are eligible for. Claim Form Assistance: Helping complete benefit applications. Providing follow-up casework. Complex Casework: Preparing submissions for revisions, supersessions, or appeals. Tribunal Support: Handling tribunal casework. Providing representation at tribunals. ### Lot Information Lot LOT-0000 Renewal: 1x up to 12 month extension at the sole discretion of the council ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/068835-2025 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Below threshold - open competition | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 28 Oct 2025 | | Submission deadline | 27 Nov 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Apr 2026 - 1 Apr 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £323,901 | | Lots value | £323,901 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CITY OF DONCASTER COUNCIL | | Locality | DONCASTER | | Post town | Doncaster | | Postcode | DN1 3BU | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE3 South Yorkshire | | ITL 3 | TLE35 Doncaster | | Local authority | Doncaster | | Electoral ward | Town | | Westminster constituency | Doncaster Central | | Delivery location | Not specified | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75310000 - Benefit services ## Release History - 28 Oct 2025 at 10:30 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/068835-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/068835-2025 28th October 2025 - Tender notice on Find a Tender ## Notice URLs - https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=98291&B= - https://www.doncaster.gov.uk/ - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d4ec. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05d4ec.json.