---
title: "Housing Asset Management"
ocid: "ocds-h6vhtk-05d57b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d57b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d57b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d57b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "IRWELL VALLEY HOUSING ASSOCIATION LIMITED"
published: "2025-10-28"
---

# Housing Asset Management

Buyer: IRWELL VALLEY HOUSING ASSOCIATION LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-05d57b

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## Summary

The procurement process for the "Housing Asset Management" contract was completed by the Irwell Valley Housing Association Limited, a public authority sub-central government entity based in Salford, United Kingdom. The process used a direct award method under the Procurement Act 2023, relying on technical and exclusive rights afforded by the unique feature-set of Alertacall Limited's "Housing Proactive" system. The procurement involved the provision of services to assist with dwellings management for tenants with higher housing needs, being the only system approved as UK Housing Benefit eligible. The contract, valued at GBP 425,000, will span from 10th November 2025 to 9th November 2028 with a potential extension of one more year. This tender is part of a light-touch regime suited for service provision within the UKD region.

This contract presents growth opportunities for businesses specialising in housing management systems and service provision to communities, particularly those capable of catering to special housing needs. Small and medium-sized enterprises (SMEs) with innovative solutions in housing technology or community services could benefit from monitoring future similar procurement opportunities, especially if they have solutions that offer unique technical capabilities or exclusive rights. The contract's direct award nature underscores the importance for businesses to cultivate unique offerings in the public procurement space to seize such opportunities.

## Notice

Housing management system based upon proactive daily contact Irwell Valley Homes intends to enter into contract, eight working days following transmission of this notice with Alertacall Ltd for the provision of Housing Proactive a housing management system based around proactive daily contact with tenants which will be used to assist with the management of dwellings in which there are tenants with higher housing management needs being the only such system approved as UK Housing Benefit eligible and being the only such system with its particularly feature-set and in accordance with our interpretation of Schedule 5, Paragraph 1 / 2 Procurement Act 2023. The contract period will be 156 weeks with unilateral right to extend for one further period not exceeding 52 weeks.

### Procurement Information

The contract is being directly awarded under Section 41, relying on the justification set out in Schedule 5, Paragraph 1/2 (Technical reasons/Exclusive rights). This is justified because Alertacall Ltd is the exclusive provider of the "Housing Proactive" system, which holds a unique and essential feature-set (proactive daily contact, higher management needs assistance) and is the only system approved as UK Housing Benefit eligible, meaning no reasonable substitute exists or alternative provider is available due to these technical/exclusive requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/069055-2025 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Oct 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Oct 2025 |
| Contract period | 10 Nov 2025 - 9 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £425,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | IRWELL VALLEY HOUSING ASSOCIATION LIMITED |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M5 3LZ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Quays |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALERTACALL |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75200000 - Provision of services to the community

## Release History

- 28 Oct 2025 at 15:24 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/069055-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/069055-2025
  28th October 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://www.alertacall.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d57b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05d57b.json.