---
title: "Information and Advice for Unpaid Carers and People with Disabilities"
ocid: "ocds-h6vhtk-05d6e3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d6e3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d6e3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d6e3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST LOTHIAN COUNCIL"
published: "2026-03-12"
---

# Information and Advice for Unpaid Carers and People with Disabilities

Buyer: WEST LOTHIAN COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05d6e3

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## Summary

West Lothian Council has initiated an active tender process under the title "Information and Advice for Unpaid Carers and People with Disabilities," targeting the community service sector. The procurement will engage services to provide information, advice, and support for unpaid carers and individuals with disabilities within West Lothian, accessible directly or through referrals. The procurement follows the statutory requirements of the Carers (Scotland) Act 2016 and has a budget of £2,200,000. The tender employs an open procedure, and applicants must submit their bids electronically through the specified portal by 1 December 2025, with the evaluation process relying solely on quality criteria over price factors. This procurement is classified under CPV 98000000, "Other community, social and personal services," with delivery focused in the region UKM78.

This tender presents significant opportunities for businesses experienced in delivering community-based services, particularly those focused on support and advisory roles for vulnerable groups such as carers and people with disabilities. Companies that can demonstrate financial stability and have experience in similar service provisions are encouraged to apply. The procurement process emphasises quality over price, which supports businesses adept at demonstrating strong service delivery skills and sound organisational practices. Additional community benefits are integrated into award criteria, enhancing prospects for businesses that can offer tangible social value. This is an excellent opportunity for businesses specialising in community support services to expand their reach in the West Lothian area and contribute positively to the region's social fabric.

## Notice

There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations.

### Lot Information

Lot 1

There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations. Additional information: Providers must score 60% or above of the total quality score available in order to pass the technical questionnaire section.

Renewal: Contract may be extended by up to a further 24 months in total.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022299-2026 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Mar 2026 |
| Submission deadline | 1 Dec 2025 |
| Future notice date | Not specified |
| Award date | 12 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,200,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST LOTHIAN COUNCIL |
| Locality | LIVINGSTON |
| Post town | Edinburgh |
| Postcode | EH54 6FF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM14 West Lothian |
| Local authority | West Lothian |
| Electoral ward | Livingston South |
| Westminster constituency | Livingston |
| Delivery location | TLM78 West Lothian |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 12 Mar 2026 at 12:59 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022299-2026
- 30 Oct 2025 at 10:23 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/069634-2025

## Notice URLs

- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000814153
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00140
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/
- https://www.westlothian.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d6e3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05d6e3.json.