---
title: "Provision of Ticket Issuing Systems"
ocid: "ocds-h6vhtk-05d754"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d754"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d754.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d754.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSPORT UK EAST MIDLANDS LIMITED"
published: "2025-11-24"
---

# Provision of Ticket Issuing Systems

Buyer: TRANSPORT UK EAST MIDLANDS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-05d754

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## Summary

Transport UK East Midlands Limited has completed a direct award contract for the provision of Ticket Issuing Systems (TIS) to Worldline IT Services UK Limited. This tender is in response to the incumbent's sudden withdrawal from the UK rail ticketing market, necessitating an urgent solution to maintain uninterrupted ticket retailing and revenue protection. The procurement, classified under the services category, was awarded on 24 November 2025, with a contract period starting the same day and lasting until 17 November 2029, with the possibility of a 36-month extension. The systems will be supplied and maintained across various regions in the United Kingdom, including installations in ticket offices and mobile operations.

This tender presents business opportunities, particularly for companies engaged in transport solutions and service provision, like software installation, maintenance, and technical training. Large-scale enterprises with capabilities in ticket-issuing machinery and maintenance services are particularly well-suited to engage with such opportunities. The contract, valued at £7,576,432 net (£9,091,718.40 gross), underscores the significant potential for revenue and partnership growth through substantial collaboration and innovation in the transport technology sector.

## Notice

Transport UK East Midlands Limited to Direct Award to Worldline for the provision of Ticket Issuing Systems (TIS) for ticket offices and onboard (mobile) operations, including associated software, installation, training, and maintenance.

### Procurement Information

The incumbent has announced withdrawal from the UK rail ticketing market. This unforeseeable event, not attributable to Transport UK East Midlands Limited, left insufficient time to run and implement a competitive procedure before support ends. To avoid interruption to ticket retailing and revenue protection, Transport UK East Midlands Limited will make a direct award to Worldline for the supply, installation and support of Ticket Office and Mobile (onboard) Ticket Issuing Systems.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/076359-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Nov 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 Sep 2025 |
| Contract period | 24 Nov 2025 - 17 Nov 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £7,576,432 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT UK EAST MIDLANDS LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC4A 3AG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Castle Baynard |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WORLDLINE IT SERVICES |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 34 - Transport equipment and auxiliary products to transportation
- 42 - Industrial machinery
- 50 - Repair and maintenance services

### Codes

- 30144200 - Ticket-issuing machines
- 34980000 - Transport tickets
- 42991230 - Ticket printers
- 50316000 - Maintenance and repair of ticket-issuing machinery

## Release History

- 24 Nov 2025 at 10:59 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/076359-2025
- 30 Oct 2025 at 15:42 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/069827-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/076359-2025
  24th November 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/069827-2025
  30th October 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://worldline.com/en-gb/home
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d754. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05d754.json.