---
title: "Discharge Support Services with Digital Task Management"
ocid: "ocds-h6vhtk-05d7e1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d7e1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d7e1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d7e1.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WM5G LIMITED"
published: "2026-03-16"
---

# Discharge Support Services with Digital Task Management

Buyer: WM5G LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-05d7e1

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## Summary

WM5G LIMITED, a public undertaking based in Birmingham, United Kingdom, has initiated a procurement process for "Discharge Support Services with Digital Task Management," aiming to provide flexible on-the-day discharge support for patients departing hospital care. Governed by legal basis UKPGA 2023/54, the procurement relies on an open competition method. Currently at the contract amendment stage, the contract entails gross expenses of £171,000 and is set to commence from 30th April 2026 to 31st March 2027. Following initial tender activities in October 2025, the awarding and active processing stages were completed by February 2026, involving submission terms permitting electronic policies. For enquiries, bidding document reviews, or tender submissions, stakeholders must adhere to deadlines: enquiry closure was set for 4th November 2025 while tender submissions concluded by 10th November 2025.

This procurement offers significant business growth opportunities particularly for SMEs active in health and technology sectors. Businesses that can efficiently manage digital task allocation, rapid personnel deployment, and scalable services perfectly align with tender requirements. Enterprises must ensure comprehensive nationwide delivery capabilities coupled with localised execution, in line with the NHS Information Governance requirements. Opportunities lie in providing swift discharge support, from home setup to medical equipment management, thus appealing to companies skilled in logistics, health services, and digital solutions. Careforme Limited, an SME based in London, has been identified as a supplier, exemplifying how small to medium enterprises can flourish by capitalising on such tailored service provisions.

## Notice

Provision of on-the-day discharge support for patients leaving hospital, coordinated through a digital booking and task allocation platform. The service must enable rapid deployment of personnel (staff and/or volunteers) to deliver practical discharge support in community and home settings. * Expedite safe and timely patient discharge. * Provide flexible, same-day support using a digital management platform. * Ensure consistent nationwide coverage with local delivery. * Guarantee rapid completion of assigned tasks. Digital Booking & Task Management Platform * Platform available to WM5G discharge co-ordinators for real-time booking. * Ability to upload, assign, and track multiple tasks per patient. * Visibility of task status, personnel availability, and completion updates. * Secure data handling in line with NHS IG requirements. Workforce Model * Access to a range of personnel, including staff and/or volunteers. * Capability to allocate tasks to appropriate individuals based on geography and skill set alignment. * Ability to scale resources according to demand. * Mandatory: Tasks must be allocated within 2 hours from time of upload and completed within 4 hours. * Supplier must demonstrate systems and capacity to meet this SLA. Geographic Coverage * Mandatory: Nationwide coverage. * Delivery must take place at a local level, with appropriate deployment networks Core Task Types Suppliers must include, as a minimum: * Home setup for discharge (e.g., basic safety/preparation). * Patient transport * Equipment setup or placement in the home. * Shopping or collection of essential items. * General practical discharge support (e.g., welfare check, light duties). * Weekly wellbeing checks Service Standards * 2-hour guarantee assignment of task, 4 hour completion. * Real-time task status updates via the platform. * Robust escalation and contingency arrangements. * Staff/volunteers trained to relevant standards. * Safeguarding, health and safety, and DBS compliance. * Staff insured to undertake relevant tasks

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023508-2026 |
| Notice type | UK10 - Contract Change Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Mar 2026 |
| Submission deadline | 10 Nov 2025 |
| Future notice date | Not specified |
| Award date | 19 Jan 2026 |
| Contract period | 19 Jan 2026 - 12 May 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £99,000 |
| Lots value | £99,000 |
| Awards value | Not specified |
| Contracts value | £114,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WM5G LIMITED |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B19 3SD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Newtown |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAREFORME |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 85 - Health and social work services

### Codes

- 72220000 - Systems and technical consultancy services
- 85000000 - Health and social work services

## Release History

- 16 Mar 2026 at 13:31 - ContractAmendment - UK10 - Contract Change Notice - https://www.find-tender.service.gov.uk/Notice/023508-2026
- 2 Feb 2026 at 10:28 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/008812-2026
- 31 Oct 2025 at 12:03 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/070048-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/023508-2026
  16th March 2026 - Contract change notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/008812-2026
  2nd February 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/070048-2025
  31st October 2025 - Tender notice on Find a Tender
- https://wmca.ukp.app.jaggaer.com/web/login.html?_ncp=1761911969629.1948357-1
  The contracting authority is seeking a supplier to provide on-the-day discharge support for patients leaving hospital, coordinated through a digital booking and task allocation platform. The service must enable rapid deployment of personnel (staff and/or volunteers) to deliver practical discharge support in community and home settings

## Notice URLs

- http://careforme.io
- http://www.wm5g.org.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d7e1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05d7e1.json.