---
title: "Three Year ICT Managed Service Contract 2026-2029"
ocid: "ocds-h6vhtk-05d7eb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d7eb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d7eb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d7eb.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "SOUTHSIDE HOUSING ASSOCIATION LTD"
published: "2025-11-24"
---

# Three Year ICT Managed Service Contract 2026-2029

Buyer: SOUTHSIDE HOUSING ASSOCIATION LTD  
Current stage: Tender  
OCID: ocds-h6vhtk-05d7eb

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## Summary

The Southside Housing Association Ltd is seeking to secure a Three Year ICT Managed Service Contract running from 2026 to 2029. The industry category for this tender is services, specifically the maintenance and repair of computer equipment. This procurement process, classified under CPV code 50312000, involves managing ICT services at the Association's various office locations in Glasgow, including a main office at 135 Fifty Pitches Road and a subsidiary office at 435 Shields Road. The tender is currently in the planning stage, with the procurement method being an open procedure. The submission deadline for tenders has been extended to 3rd December 2025, and the contract is scheduled to commence on 1st February 2026. The possibility exists to extend the contract by an additional two years, in annual increments, should both parties agree.

This tender presents a lucrative opportunity for businesses involved in ICT services to expand their portfolio. Companies specialized in ICT infrastructure management, especially those with expertise in working with housing associations or similar institutions, would be well-positioned to compete. The contract involves collaboration with Southside's IT team to manage annual ICT support tasks, including Microsoft and Windows licences, server hosting, and the administration of the 3CX phone system. The contract's estimated value is £286,996, with quality and price as leading award criteria at 60% and 40%, respectively. Companies with a proven track record in maintaining IT infrastructure, effective server leasing arrangements, and robust telecommunication links will find this contract particularly promising.

## Notice

The contract will be for the provision of Southside Housing Association's Managed ICT Service. This includes our main office at 135 Fifty Pitches Road, Glasgow; our subsidiary office at 435 Shields Road, Glasgow and our mobile working staff who use tablets and phones while out in our estates and in residents' homes. You will work in partnership with the small IT Team to ensure the annual cycle of ICT support and management, installation and administration of Microsoft and Windows Licences, hosting of 21 servers and management of 3CX phone system. The Association owns its ICT infrastructure and hardware. It leases servers from our current IT Managed Service provider. It leases telecommunication lines and, in some instances, uses the servers hosted by software database providers. A scope of works is listed in Document B. A brief outline of Southside's infrastructure is in Document C. The commencement date of the contract is 1st February 2026. The contract will be for 3 years from the commencement date with the option to extend the contract by two further years in 1 + 1 year (12 month) increments, agreeable to both parties.

### Lot Information

Lot 1

Single Stage Tendering in accordance with Regulations 28 (Open Procedure) of the Public Contracts (Scotland) Regulation 2015. Additional information: Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. SPD Question 2D.1.2- Bidders must provide a separate SPD response (Sections A and B of this Part and Part III) for each subcontractor

Renewal: May take up option of twelve month extensions up to a maximum of two further years (2029-2031) at an estimated value 57399 GBP (excluding VAT) per annum. The annual anticipated cost per annum excluding VAT is 57399 GBP

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/076338-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Nov 2025 |
| Submission deadline | 1 Dec 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | 2028 at the earliest if the optional 12 month extensions are not applied |

## Values

| Field | Value |
| --- | --- |
| Tender value | £286,996 |
| Lots value | £286,995 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTHSIDE HOUSING ASSOCIATION LTD |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G51 4EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Cardonald |
| Westminster constituency | Paisley and Renfrewshire North |
| Delivery location | TLM82 Glasgow City |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support
- 80 - Education and training services

### Codes

- 50312000 - Maintenance and repair of computer equipment
- 50312100 - Maintenance and repair of mainframe computers
- 50312110 - Maintenance of mainframe computers
- 50312120 - Repair of mainframe computers
- 50312200 - Maintenance and repair of minicomputers
- 50312210 - Maintenance of minicomputers
- 50312220 - Repair of minicomputers
- 50312400 - Maintenance and repair of microcomputers
- 50312410 - Maintenance of microcomputers
- 50312420 - Repair of microcomputers
- 50312600 - Maintenance and repair of information technology equipment
- 50312610 - Maintenance of information technology equipment
- 50320000 - Repair and maintenance services of personal computers
- 50321000 - Repair services of personal computers
- 50322000 - Maintenance services of personal computers
- 50324000 - Support services of personal computers
- 50334100 - Repair and maintenance services of line telephony equipment
- 72222300 - Information technology services
- 72223000 - Information technology requirements review services
- 72267100 - Maintenance of information technology software
- 72514100 - Facilities management services involving computer operation
- 72514200 - Facilities management services for computer systems development
- 72514300 - Facilities management services for computer systems maintenance
- 72590000 - Computer-related professional services
- 72600000 - Computer support and consultancy services
- 72610000 - Computer support services
- 72611000 - Technical computer support services
- 72700000 - Computer network services
- 72820000 - Computer testing services
- 72900000 - Computer back-up and catalogue conversion services
- 72910000 - Computer back-up services
- 80533100 - Computer training services

## Release History

- 24 Nov 2025 at 10:25 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/076338-2025
- 31 Oct 2025 at 12:11 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/070061-2025

## Notice URLs

- http://www.southside-ha.org
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000814418
- https://www.publiccontractsscotland.gov.uk
- https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=814418
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=814418
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA12222
- https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d7eb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05d7eb.json.