---
title: "Salesforce CRM licences"
ocid: "ocds-h6vhtk-05d87d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d87d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d87d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d87d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON SOUTH BANK UNIVERSITY"
published: "2025-10-31"
---

# Salesforce CRM licences

Buyer: LONDON SOUTH BANK UNIVERSITY  
Current stage: Award  
OCID: ocds-h6vhtk-05d87d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d87d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05d87d.json)

## Summary

The public procurement process led by London South Bank University concerns the acquisition of Salesforce CRM licences, targeting the software services industry. This direct procurement, identified by ID 070265-2025, involves the awarding of contracts for Salesforce SaaS licences and support over a 3-year period, including CRM Core and Marketing Cloud licences. The procurement process, classified under the services category, has reached the award stage with total awards valued at £2,451,962.48 for core licences and £348,108.62 for marketing cloud licences. The contract is scheduled to commence on 12th November 2025 and will conclude on 2nd October 2028, with an option for additional licences. The delivery services are expected across multiple UK regions, ensuring extensive operational impact. This procurement process, governed by the UKPGA legal framework, commenced with a direct award due to Salesforce's entrenched position within the university's infrastructure.

This procurement offers significant growth opportunities, particularly for businesses operating within the software services and support sector. Companies experienced in providing CRM solutions and software support services would find this agreement particularly suited to their expertise. The decision to implement a direct award process stems from the competitive advantage and cost savings identified by eliminating intermediaries who typically impose additional fees. Businesses that can offer compatible software, integration, or supplementary services stand to benefit from the continued expansion of Salesforce technologies within the education sector. By aligning with or opposing the needs of London South Bank University, companies can strategically position themselves for future contracts and collaborations.

## Notice

3 Years Salesforce SaaS licences and support: CRM Core licences PS2,451,962.48 excl VAT Marketing Cloud licences PS348,108.62 excl VAT

### Procurement Information

Salesforce is an embedded system in the university and the cost to change this would be prohibitive. Salesforce licences are only available via Salesforce, or a software re-seller who add a margin. There is an absence of competition. By direct awarding the contract to Salesforce the Contracting Authority will save the additional cost of the software re-seller fees.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/070265-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Oct 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Sep 2025 |
| Contract period | 12 Nov 2025 - 2 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £2,800,070 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON SOUTH BANK UNIVERSITY |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 0AA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | St George's |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SALESFORCE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48445000 - Customer Relation Management software package
- 72261000 - Software support services

## Release History

- 31 Oct 2025 at 17:56 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/070265-2025
- 31 Oct 2025 at 17:44 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/070264-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/070265-2025
  31st October 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/070264-2025
  31st October 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://www.salesforce.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.lsbu.ac.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d87d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05d87d.json.