---
title: "002427 Social Media Monitoring Tool"
ocid: "ocds-h6vhtk-05d914"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d914"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d914.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d914.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BRITISH LIBRARY BOARD"
published: "2025-11-03"
---

# 002427 Social Media Monitoring Tool

Buyer: BRITISH LIBRARY BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-05d914

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d914)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05d914.json)

## Summary

The British Library Board has recently completed a procurement process for a social media monitoring tool aimed at enhancing the library's digital engagement and content management. The procurement, identified under ID 070495-2025 and titled "002427 Social Media Monitoring Tool," falls under the industry category of services, specifically focusing on sales, marketing, communication, and multimedia software development services. The procurement process was conducted through a limited method, labelled as below threshold with limited competition, and culminated in an active contract awarded on 9th October 2025. The contract period spans from 10th October 2025 to 5th October 2027, covering regions across the United Kingdom, including London, where the British Library is situated.

This tender offers significant business growth opportunities, particularly for companies specialising in social media management, software development, and digital communication solutions. Small to medium enterprises (SMEs), such as MELTWATER (UK) LIMITED—the supplier awarded the contract—stand to benefit greatly from engaging with such public authorities. The provision and support of advanced digital tools not only aid institutions like the British Library in maintaining their cultural and research standing but also present tech firms with a platform to showcase their innovative solutions in a high-profile context. Businesses capable of delivering sophisticated digital engagement and multimedia solutions are particularly well-suited to compete for similar contracts.

## Notice

The British Library is renewing its provision of a comprehensive Social Media Management Tool to ensure continued support for its digital engagement activities, audience interaction, and efficient content management across multiple social media platforms and Library accounts. As an established user of such tools, the Library relies on this service to share its collections, promote events, engage with the public, and uphold its reputation as a leading cultural and research institution and a centre of knowledge and innovation

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/070495-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Nov 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Oct 2025 |
| Contract period | 9 Oct 2025 - 5 Oct 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £33,950 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRITISH LIBRARY BOARD |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 2DB |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | St Pancras & Somers Town |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MELTWATER (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212481 - Sales or marketing software development services
- 72212500 - Communication and multimedia software development services
- 72212510 - Communication software development services

## Release History

- 3 Nov 2025 at 14:31 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/070495-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/070495-2025
  3rd November 2025 - Contract details notice on Find a Tender

## Notice URLs

- http://www.meltwater.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d914. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05d914.json.