---
title: "Carepartner Mental Health Clinical System"
ocid: "ocds-h6vhtk-05d91d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d91d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d91d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05d91d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2025-12-16"
---

# Carepartner Mental Health Clinical System

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-h6vhtk-05d91d

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## Summary

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has completed the procurement process for the "Carepartner Mental Health Clinical System". This contract has been awarded directly to Imosphere Ltd, due to the proprietary nature of the software, which prevents competitive tendering. The procurement process falls under the services category, specifically IT services, consulting, software development, Internet, and support, pertinent to mental health systems. The contract remains active, covering the period from 12th December 2025 to 11th December 2026, with associated delivery across regions UKL15 and UKL17 within the United Kingdom. The procurement method used was direct and below threshold, circumventing usual competitive processes.

This tender presents opportunities particularly beneficial to businesses involved in IT services, software development, and health system interfaces. Imosphere Ltd, being a large-scale supplier, demonstrates the potential for growth by delivering specialised software directly required by health services. Firms that specialise in bespoke software solutions or those capable of maintaining proprietary systems would find unique opportunities within such procurement processes, as they bypass the competitive tender requirements. Collaboration with public authorities such as the NHS and operations under Welsh devolved regulations reflect the niche demand for compatible and secure health system software, promoting growth and sustainability within this market segment.

## Notice

Cwm Taf Morgannwg UHB has entered into a contract with Imosphere Ltd for the provision of Carepartner Mental Health Clinical System. This procurement qualifies for a direct award under the provisions of Schedule 5, Paragraph 6 the Procurement Act 2023, as the software is proprietary and can only be obtained directly from Imosphere. No authorised resellers or equivalent alternatives exist in the market, making competitive tendering not feasible. Awarding the contract directly ensures: * Continuity of service across essential mental health systems. * Compatibility with existing Carepartner infrastructure and associated interfaces. * Compliance with software licensing and data security requirements. * Mitigation of operational risk, avoiding disruption that could result from using non-compatible or unsupported alternatives.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/083202-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Nov 2025 |
| Contract period | 12 Dec 2025 - 11 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £35,383 |
| Contracts value | £35,383 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF14 3UZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Gabalfa |
| Westminster constituency | Cardiff North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IMOSPHERE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Dec 2025 at 10:32 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/083202-2025
- 2 Dec 2025 at 12:48 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/078901-2025
- 3 Nov 2025 at 14:41 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/070506-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/083202-2025
  16th December 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/078901-2025
  2nd December 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/070506-2025
  3rd November 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05d91d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05d91d.json.