---
title: "XMC Support (Telecoms)"
ocid: "ocds-h6vhtk-05da8b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05da8b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05da8b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05da8b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NETWORK RAIL INFRASTRUCTURE LIMITED"
published: "2025-12-01"
---

# XMC Support (Telecoms)

Buyer: NETWORK RAIL INFRASTRUCTURE LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-05da8b

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## Summary

The procurement process involves Network Rail Infrastructure Limited, a central government public authority based in London, UK. The contract titled "XMC Support (Telecoms)" is focused on providing support and maintenance for PDH/XMC telecommunications hardware essential to Network Rail's operations. The industry category is maintenance services of telecommunications equipment with a location focus across the UK. The process has progressed to the award stage, with the contract awarded to Hitachi Energy UK Limited, the original equipment manufacturer. The contract spans from 1st December 2025 to 30th November 2030, incorporating options for additional services if needed. Signed on 24th November 2025, the contract has a gross value of £2,813,925 with a specific focus on operational continuity and safety.

This procurement presents a unique opportunity for businesses engaged in telecommunications maintenance services to explore partnerships or sub-contracting opportunities with Hitachi Energy UK Limited. As the supplier holds exclusive intellectual property rights over the required technology, it ensures that only specified services from the OEM are permissible, highlighting the importance of specialised knowledge and capability in this sector. Companies capable of providing ancillary or supplementary engineering services that align with the evolving technological infrastructure of Network Rail may find prospective avenues for growth and engagement over the five-year contract period.

## Notice

This procurement is a direct award to Hitachi Energy UK Limited for the support and maintenance of PDH/XMC telecommunications hardware and its management systems, which are critical for Network Rail's signalling and electrification operations. The contract covers 24/7 remote and technical support, repairs, service management, and professional services, ensuring operational continuity and safety.

### Procurement Information

Hitachi Energy UK Limited is the original equipment manufacturer (OEM) and holds exclusive intellectual property rights over the XMC transmission equipment and the associated UNEM management platform. As such, only Hitachi Energy can provide the required support services, software updates, and repairs for this critical infrastructure. No alternative supplier can legally or technically deliver these services without infringing proprietary rights, and there are no reasonable alternatives available. This direct award is therefore justified under the "intellectual property or exclusive rights" exemption

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/078302-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Nov 2025 |
| Contract period | 1 Dec 2025 - 30 Nov 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £2,344,938 |
| Contracts value | £2,344,938 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NETWORK RAIL INFRASTRUCTURE LIMITED |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8SW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HITACHI ENERGY |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50330000 - Maintenance services of telecommunications equipment

## Release History

- 1 Dec 2025 at 08:06 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/078302-2025
- 11 Nov 2025 at 09:12 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/072614-2025
- 5 Nov 2025 at 09:20 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/071101-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/078302-2025
  1st December 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/072614-2025
  11th November 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/071101-2025
  5th November 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.networkrail.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05da8b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05da8b.json.