---
title: "To provide VoIP Support and Maintenance to St Helens Schools"
ocid: "ocds-h6vhtk-05de4f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05de4f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05de4f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05de4f.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "ST HELENS COUNCIL"
published: "2025-11-11"
---

# To provide VoIP Support and Maintenance to St Helens Schools

Buyer: ST HELENS COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-05de4f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05de4f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05de4f.json)

## Summary

St Helens Council, a sub-central public authority in the United Kingdom, is currently in the planning stage of a procurement process titled "To provide VoIP Support and Maintenance to St Helens Schools." This tender falls under the 'services' category with industry classifications related to telecommunications and IT services. The procurement exercise is being conducted to engage in market testing for potential providers of VoIP solutions, following recent upgrades from Centrex to Cloud VoIP across many St Helens schools. Interested parties are invited to submit expressions of interest by 28th November 2025 via The Chest portal, under reference DN797029. The planned contract period is from January 2026 to December 2028, providing a considerable business opportunity for the successful bidder.

This tender represents a meaningful opportunity for businesses specialising in telecommunications and IT support, particularly those with experience or interest in educational institutions. Small and medium-sized enterprises (SMEs) are encouraged to participate as the procurement is marked as suitable for SMEs, fostering competitive business growth. Companies adept in VoIP installations and maintenance, with capabilities to handle large-scale projects across multiple sites, would be particularly well-suited to compete in this tender. The process offers an avenue for businesses to expand their portfolio of public sector contracts and contribute to the technological advancement of educational systems in St Helens.

## Notice

St Helens Council would like to take the opportunity to do a 'soft market testing' to determine current interest levels in the market supporting schools in St Helens. Most of the schools in St Helens have upgraded from Centrex to Cloud VoIP during the past 3 years, and some schools have NEC platform installed due to large volume of handsets

### Planning Information

The Soft Market exercise has been published on The Chest portal, reference number DN797029. All expressions of interest are to be submitted by The Chest Portal by the engagement deadline. All clarification questions are to be via the messaging facility on The Chest portal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/072643-2025 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Nov 2025 |
| Submission deadline | Not specified |
| Future notice date | 28 Nov 2025 |
| Award date | Not specified |
| Contract period | 1 Jan 2026 - 31 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ST HELENS COUNCIL |
| Locality | ST HELENS |
| Post town | Warrington |
| Postcode | WA10 1HP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD71 East Merseyside |
| Local authority | St. Helens |
| Electoral ward | St Helens Town Centre |
| Westminster constituency | St Helens South and Whiston |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 11 Nov 2025 at 09:55 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/072643-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/072643-2025
  11th November 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.sthelens.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05de4f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05de4f.json.