---
title: "Support for annual billing process"
ocid: "ocds-h6vhtk-05e01d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e01d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e01d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e01d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "EXETER CITY COUNCIL"
published: "2025-11-13"
---

# Support for annual billing process

Buyer: EXETER CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05e01d

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05e01d.json)

## Summary

Exeter City Council, a public authority operating at the sub-central government level in the United Kingdom, has concluded a procurement process for the provision of services titled "Support for annual billing process." This direct procurement, conducted below the threshold without competition, pertains to the industry category involving billing systems and software maintenance. Located in Exeter, UK (region UKK43), the council awarded the contract to Mri Community Software Limited, based in London. The contract, valued at £39,181, covers a period from 1st April 2026 to 31st March 2028 and was signed on 10th November 2025. The procurement process is now in the award stage, having reached completion as of the latest updates provided on 13th November 2025.

This tender presents substantial opportunities for businesses involved in software solutions, particularly those specialising in billing systems and software maintenance services. Such engagements are a viable option for SMEs looking to expand by partnering with public sector organisations. Engaging in similar opportunities can provide a steady revenue stream and enhance a company's portfolio through long-term contracts with government entities like Exeter City Council, offering consistent work and the potential for future collaborations as the council progresses its operations and technological needs.

## Notice

2 years support for annual billing process (26/27 and 27/28)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/073414-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Nov 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 10 Nov 2025 |
| Contract period | 31 Mar 2026 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £39,181 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EXETER CITY COUNCIL |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX1 1JN |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | St David's |
| Westminster constituency | Exeter |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MRI COMMUNITY SOFTWARE LIMITED (FORMERLY CAPITA ONE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48444100 - Billing system
- 72267000 - Software maintenance and repair services

## Release History

- 13 Nov 2025 at 10:10 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/073414-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/073414-2025
  13th November 2025 - Contract details notice on Find a Tender

## Notice URLs

- http://www.mrisoftware.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e01d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05e01d.json.