--- title: "Electronic Payment and Income Systems" ocid: "ocds-h6vhtk-05e199" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e199" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e199.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e199.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "PLYMOUTH COMMUNITY HOMES LIMITED" published: "2025-11-14" --- # Electronic Payment and Income Systems Buyer: PLYMOUTH COMMUNITY HOMES LIMITED Current stage: Planning OCID: ocds-h6vhtk-05e199 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e199) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05e199.json) ## Summary This public procurement process is initiated by Plymouth Community Homes Limited, a sub-central government public authority located in Plymouth, United Kingdom. The procurement is currently in the planning stage and is focused on acquiring Electronic Payment and Income Systems. The initiative falls within the services category, specifically financial consultancy and transaction processing services. Key dates include a scheduled engagement milestone for expressions of interest by 1st December 2025. The procurement will lead to a contract expected to start on 9th November 2026 and potentially extend until 2032, with an estimated value of £1.2 million. This tender provides an excellent opportunity for businesses specialising in financial technology and transaction systems to offer their innovations and solutions. With the focus on card payments, direct debits, and income management systems, companies offering PCI compliant solutions, payment processing, and integration capabilities with housing management systems will be particularly well-suited. Additionally, the preliminary market engagement phase invites input from suppliers, allowing companies to showcase their developments and tailor offerings to meet the specific requirements of Plymouth Community Homes and its customers. Small and medium-sized enterprises are encouraged to participate, making this a fertile ground for business growth and establishing long-term partnerships. ## Notice Plymouth Community Homes (PCH) currently provides payment systems to customers with a well known product suite. Ahead of the full procurement process PCH wish to undertake pre-market engagement to explore supplier options and services available. Initial early engagement with suppliers may be followed by a virtual demonstration to stakeholders from the wider user group. The high-level requirements are split across 4 main areas, listed below. PCH are interested to hear of any developments within each area over the last 5 years, that could provide benefit to PCH and our customers 1) Card Payments: PCI Compliant in person, automated and agent handled payments, in person mobile payments and online payments. 2) Direct Debits: Direct debit collections over multiple collection days/periods. Direct debit payment confirmation/failure of Friday collections is required on Saturday to ensure the accurate calculation or rent balances within our Housing Management system. 3) Post Office and Paypoint Systems: Provision for customers to make payments via barcodes or payment cards. Options around provision of cards for these customers or alternatives. 4) Income Management System: Ability to centrally view and process all payments, including payments received outside of the supplier product suite. The system must provide the ability to export to PCH back-office systems, including the NEC Housing Management System and Open Accounts finance system. Innovative offerings for other complimentary services or substitute methods of delivery are welcome. The existing contract expires in November 2026 and we are looking to enter into a 4 + 2 year contract at an estimated value of PS1.2 million ### Planning Information Expressions of Interest should be emailed to Procurement@pch.co.uk Virtual early engagement with suppliers will take place and a virtual demonstration to stakeholders from the wider user group may be requested ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/074034-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Nov 2025 | | Submission deadline | Not specified | | Future notice date | 1 Dec 2025 | | Award date | Not specified | | Contract period | 9 Nov 2026 - 8 Nov 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | PLYMOUTH COMMUNITY HOMES LIMITED | | Locality | PLYMOUTH | | Post town | Plymouth | | Postcode | PL6 5DH | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK4 Devon | | ITL 3 | TLK41 Plymouth | | Local authority | Plymouth | | Electoral ward | Budshead | | Westminster constituency | Plymouth Moor View | | Delivery location | TLK41 Plymouth | ## CPV Codes ### Divisions - 66 - Financial and insurance services ### Codes - 66170000 - Financial consultancy, financial transaction processing and clearing-house services ## Release History - 14 Nov 2025 at 14:31 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/074034-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/074034-2025 14th November 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e199. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05e199.json.