--- title: "Dormant Assets Scheme Insolvency Solution" ocid: "ocds-h6vhtk-05e1dd" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e1dd" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e1dd.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e1dd.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "RECLAIM FUND LIMITED" published: "2025-11-14" --- # Dormant Assets Scheme Insolvency Solution Buyer: RECLAIM FUND LIMITED Current stage: Tender OCID: ocds-h6vhtk-05e1dd [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e1dd) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05e1dd.json) ## Summary The procurement process is being initiated by Reclaim Fund Limited, a public authority within the central government, located in London, United Kingdom. This tender, titled "Dormant Assets Scheme Insolvency Solution," aims to outsource a business process outsourcing (BPO) service to handle customer reclaims during a participant's disorderly insolvency, with a focus on financial and IT consultancy, auditing, and management. The procurement is currently in the tender stage, utilising a competitive flexible procedure with electronic submissions allowed, and is scheduled to close on 12th December 2025. The contract is expected to start on 27th February 2026 and may run for up to four years including a possible one-year extension. This opportunity represents a significant chance for businesses in the financial consultancy, IT services, and business management sectors to expand their service offerings. The contract is valued at £1,800,000, with 75% of the evaluation criteria based on quality and 25% on price, making it ideal for companies that excel in delivering high-quality solutions. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to compete, given the procurement’s suitability requirements. This tender provides an excellent opportunity for businesses to demonstrate their capabilities in delivering bespoke and scalable solutions compliant with regulatory standards. ## Notice Should the disorderly insolvency of a Scheme participant occur, RFL would need to provide a B2C solution that mirrors the value that, and process by which, 'live' customers can be compensated through the firm's insolvency practitioner. RFL is seeking to outsource this B2C solution and have it on standby, ready to be activated within a reasonable timeframe that mirrors the insolvency practitioner's reclaim service should it become apparent that a participant is facing a disorderly insolvency. Activation of the B2C solution would be directed by RFL, based on information received from the participant's insolvency practitioner and/or the FCA that confirms a disorderly insolvency. RFL wishes to procure a business process outsourcing (BPO) service that can calculate, validate, and process customer reclaims using data obtained from the participant's insolvency practitioner. The BPO must securely store the data, with appropriate access controls governing it. The BPO service will need to be proportionate and appropriate to the insolvency event: it must be scalable (both up and down) and adapt to the insolvency practitioner, which will determine ways of working, processes, and timelines. RFL recognises these unique requirements will require a sophisticated and bespoke solution and is therefore anticipating that the supplier is likely to sub-contract elements. RFL must be assured that the overall solution is compliant with RFL policies and procedures, FCA and other regulations, that customers receive appropriate outcomes, and that appropriate service standards are achieved. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=994499897 ### Lot Information Lot 1 Renewal: A period of 1 year from the end of the Initial Term may be initiated (the "Extension Period"). ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/074138-2025 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Competitive flexible procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Nov 2025 | | Submission deadline | 12 Dec 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 27 Feb 2026 - 26 Feb 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,500,000 | | Lots value | £1,500,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | RECLAIM FUND LIMITED | | Locality | LONDON | | Post town | Central London | | Postcode | WC1N 3AX | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI36 Camden | | Local authority | Camden | | Electoral ward | Holborn & Covent Garden | | Westminster constituency | Holborn and St Pancras | | Delivery location | TLI London | ## CPV Codes ### Divisions - 66 - Financial and insurance services - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 66171000 - Financial consultancy services - 72222300 - Information technology services - 79212000 - Auditing services - 79400000 - Business and management consultancy and related services - 79512000 - Call centre ## Release History - 14 Nov 2025 at 16:05 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/074138-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/074138-2025 14th November 2025 - Tender notice on Find a Tender ## Notice URLs - https://www.delta-esourcing.com/delta/project/buyer/editTenderNotice.html - https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=994499897 - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e1dd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05e1dd.json.