---
title: "Dormant Assets Scheme Insolvency Solution"
ocid: "ocds-h6vhtk-05e1de"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e1de"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e1de.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e1de.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "RECLAIM FUND LIMITED"
published: "2026-01-30"
---

# Dormant Assets Scheme Insolvency Solution

Buyer: RECLAIM FUND LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-05e1de

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## Summary

Reclaim Fund Limited, a central government public authority based in London, has awarded a contract for the "Dormant Assets Scheme Insolvency Solution" under an open procurement method. The award, valued at £1,500,000, is for a business process outsourcing (BPO) service intended to handle customer reclaims during the potential disorderly insolvency of a scheme participant. The procurement process utilized a competitive flexible procedure and PricewaterhouseCoopers LLP was selected as the supplier. The contract term is set to commence on 2nd March 2026 and conclude by 1st March 2029, with potential for a one-year extension. The procurement process involved competitive bidding, with five initial bids received and three bids progressing to the final stage.

This tender presents substantial business growth opportunities, particularly for large-scale service providers specialising in financial consultancy, information technology, auditing, and business management consultancy services. The project's scope, involving BPO services that are scalable and adaptable to differing insolvency circumstances, makes it appealing to firms capable of offering sophisticated and bespoke solutions. Businesses that can offer secure data management and comply with the Financial Conduct Authority (FCA) regulations while ensuring high service standards stand to gain significantly from participating in such procurement exercises.

## Notice

Should the disorderly insolvency of a Scheme participant occur, RFL would need to provide a B2C solution that mirrors the value that, and process by which, 'live' customers can be compensated through the firm's insolvency practitioner. RFL is seeking to outsource this B2C solution and have it on standby, ready to be activated within a reasonable timeframe that mirrors the insolvency practitioner's reclaim service should it become apparent that a participant is facing a disorderly insolvency. Activation of the B2C solution would be directed by RFL, based on information received from the participant's insolvency practitioner and/or the FCA that confirms a disorderly insolvency. RFL wishes to procure a business process outsourcing (BPO) service that can calculate, validate, and process customer reclaims using data obtained from the participant's insolvency practitioner. The BPO must securely store the data, with appropriate access controls governing it. The BPO service will need to be proportionate and appropriate to the insolvency event: it must be scalable (both up and down) and adapt to the insolvency practitioner, which will determine ways of working, processes, and timelines. RFL recognises these unique requirements will require a sophisticated and bespoke solution and is therefore anticipating that the supplier is likely to sub-contract elements. RFL must be assured that the overall solution is compliant with RFL policies and procedures, FCA and other regulations, that customers receive appropriate outcomes, and that appropriate service standards are achieved. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1010809436

### Lot Information

Lot 1

Renewal: A period of 1 year from the end of the Initial Term may be initiated (the "Extension Period").

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008621-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jan 2026 |
| Submission deadline | 12 Dec 2025 |
| Future notice date | Not specified |
| Award date | 30 Jan 2026 |
| Contract period | 2 Mar 2026 - 1 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,500,000 |
| Lots value | £1,500,000 |
| Awards value | £1,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | RECLAIM FUND LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | WC1N 3AX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Holborn & Covent Garden |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PRICEWATERHOUSECOOPERS |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 66171000 - Financial consultancy services
- 72222300 - Information technology services
- 79212000 - Auditing services
- 79400000 - Business and management consultancy and related services
- 79512000 - Call centre

## Release History

- 30 Jan 2026 at 16:05 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/008621-2026
- 14 Nov 2025 at 16:05 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/074139-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/008621-2026
  30th January 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/074139-2025
  14th November 2025 - Tender notice on Find a Tender

## Notice URLs

- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1010809436
- https://www.delta-esourcing.com/respond/MH3DSB87SY
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e1de. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05e1de.json.