---
title: "24-181 Information Technology Service Management (ITSM) Solution"
ocid: "ocds-h6vhtk-05e238"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e238"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e238.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e238.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ROTHERHAM METROPOLITAN BOROUGH COUNCIL"
published: "2025-11-17"
---

# 24-181 Information Technology Service Management (ITSM) Solution

Buyer: ROTHERHAM METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05e238

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## Summary

Rotherham Metropolitan Borough Council has successfully completed a procurement process to select a supplier for an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) solution. This procurement was conducted under the framework of Crown Commercial Services' Technology Services 3, specifically Lot 3b for Operational Management and Lot 3c for Technical Management. The contract, valued at £228,967, was formally signed on 30th October 2025, with Specialist Computer Centres (SCC) appointed as the supplier. The procurement was executed using a limited method without prior publication of a call for competition, adhering to legal frameworks and ensuring compliance with relevant regulations.

The ITSM and ITAM solution contract offers a significant opportunity for businesses in the software package and information systems industry. It presents growth potential for companies specialising in operational and technical management services within the technology sector, particularly those experienced in working with regional authorities like RMBC. With a strong emphasis on quality and a structured procurement framework, businesses with a focus on innovation and quality service delivery are well-suited to compete in similar future tenders. Engaging in tenders like this could provide strategic partnerships and access to public sector markets, fostering business expansion and increased visibility.

## Notice

Rotherham Metropolitan Borough Council (RMBC / the Council) has undertaken a procurement exercise to appoint a supplier for the provision of an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) solution as per the Councils requirements. The procurement exercise was conducted as a cross lot further competition under the Crown Commercial Services (CCS); Technology Services 3 framework; Lot 3b: Operational Services - Operational Management and Lot 3c: Operational Services - Technical Management.

### Lot Information

Lot 1

Rotherham Metropolitan Borough Council (RMBC / the Council) has undertaken a procurement exercise to appoint a supplier for the provision of an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) solution as per the Councils requirements.

### Procurement Information

The procurement exercise was conducted as a cross lot further competition under the Crown Commercial Services (CCS); Technology Services 3 framework; Lot 3b: Operational Services - Operational Management and Lot 3c: Operational Services - Technical Management.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/074289-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Nov 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Oct 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £228,967 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROTHERHAM METROPOLITAN BOROUGH COUNCIL |
| Locality | ROTHERHAM |
| Post town | Sheffield |
| Postcode | S60 1AE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE34 Rotherham |
| Local authority | Rotherham |
| Electoral ward | Boston Castle |
| Westminster constituency | Rotherham |
| Delivery location | TLE31 Barnsley, Doncaster and Rotherham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPECIALIST COMPUTER CENTRES (SCC |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 17 Nov 2025 at 10:34 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/074289-2025

## Notice URLs

- http://www.scc.com
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104118
- https://www.rotherham.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e238. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05e238.json.