---
title: "Provision of Wellbeing Assistance Programme and Support Services for Individuals Involved in Fitness to Practise and Hearings Processes"
ocid: "ocds-h6vhtk-05e2cd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e2cd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e2cd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e2cd.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOCIAL CARE WALES"
published: "2026-04-20"
---

# Provision of Wellbeing Assistance Programme and Support Services for Individuals Involved in Fitness to Practise and Hearings Processes

Buyer: SOCIAL CARE WALES  
Current stage: Award  
OCID: ocds-h6vhtk-05e2cd

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## Summary

Social Care Wales has successfully awarded a contract for the "Provision of Wellbeing Assistance Programme and Support Services for Individuals Involved in Fitness to Practise and Hearings Processes". This falls under the Health and Social Work services industry and supports individuals involved in sensitive processes within the organisation. The procurement, conducted through an open procedure, culminated in an active award dated 20 April 2026, with the contract set to commence on 1 May 2026 and continues until 30 April 2028, with a possibility of renewal for an additional two years. Work Stress Management Limited (trading as Wellbeing Solutions) located in London was selected as the preferred supplier, indicating robust service delivery capabilities. The procurement reached its award stage with initial plans highlighted in Cardiff, UK, regulated under Welsh devolved regulations.

This tender represents a promising opportunity for suppliers in the health and wellbeing sector, particularly those offering comprehensive advice and counselling services. It demands expertise in delivering high-quality, accessible, and bilingual support services, adhering to Welsh Government standards for equality and accessibility. Businesses that specialise in guidance, counselling, rehabilitation, and community services, including SMEs and VCSEs, stand a great chance at competing effectively by proposing value-added social solutions integrated with technical capability. Such engagement bolsters business growth by establishing trust and demonstrating service effectiveness in safeguarding individual wellbeing throughout complex legal and professional processes. Potential suppliers can leverage this opportunity to expand their footprint in public sector procurement, enhancing their service portfolio and reputability.

## Notice

Award of preferred supplier to provide a comprehensive advice, support, signposting, and counselling service for individuals involved in Social Care Wales' fitness to practise and hearings processes. This includes registered workers under investigation, their families, applicants or registered persons referred to case conferences or hearings, complainants, witnesses, whistle-blowers, and the independent panel members who sit on our fitness to practise panel hearings. The service aims to safeguard wellbeing and offer appropriate support throughout these challenging and sensitive procedures.

### Lot Information

Lot 1

Renewal: The contract will run initially from 1 May 2026 until 30 April 2028 with a possibility of being extended for a further 24 months, up to a total period of 4 years.

### Planning Information

We will be holding a preliminary market engagement sessions via MS Teams on: 
14:00, Monday 1 December 2025
The sessions will be hosted by project lead/s Elin Harris and Lowri Jones, and a member of the Procurement team. 
The sessions will begin with a presentation outlining the requirements, following which an opportunity for questions and answers will follow. The sessions will be recorded and uploaded against this notice on Sell2Wales. 
If you are interested in joining a preliminary market engagement session, please email procurement@socialcare.wales advising the tender title who will be joining. 
Following the sessions the Sell2Wales question and answer portal will be live for a following 4 working days up until 5 December 2025.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035578-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2026 |
| Submission deadline | 25 Feb 2026 |
| Future notice date | 4 Feb 2026 |
| Award date | 19 Apr 2026 |
| Contract period | 30 Apr 2026 - 30 Apr 2028 |
| Recurrence | 2030-01-28 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £166,667 |
| Lots value | £166,667 |
| Awards value | £20,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOCIAL CARE WALES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF10 1EW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Cathays |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WORK STRESS MANAGEMENT LIMITED (TRADING AS WELLBEING SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 85 - Health and social work services

### Codes

- 72253000 - Helpdesk and support services
- 85000000 - Health and social work services

## Release History

- 20 Apr 2026 at 11:17 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/035578-2026
- 28 Jan 2026 at 13:25 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/007598-2026
- 17 Nov 2025 at 16:56 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/074548-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/035578-2026
  20th April 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/007598-2026
  28th January 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/074548-2025
  17th November 2025 - Preliminary market engagement notice on Find a Tender
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=359225
  Appendix 1
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=359226
  Appendix 2
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=359228
  Appendix 4
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=359229
  Appendix 5
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=359230
  Appendix 6
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=359231
  Appendix 7
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=359232
  ITT & Specification - English
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=359233
  Appendix 3
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=359234
  ITT & Specification - Welsh
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=359235
  Atodiad 1
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=359236
  Atodiad 2
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=359237
  Atodiad 3
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=359238
  Atodiad 4
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=359239
  Atodiad 5
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=359240
  Atodiad 6

## Notice URLs

- http://www.socialcare.wales
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.sell2wales.gov.wales/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e2cd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05e2cd.json.