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                            "description": "Details are specified in the ITT document"
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                    "id": "1",
                    "title": "Rework",
                    "description": "What It Measures: The volume of tasks that must be redone due to errors, design flaws, or poor workmanship. Implications: Every instance of rework drives up costs, consumes labor hours, and increases the risk of schedule compression. How to Minimize: Proper quality control, regular inspections, and better workforce training help keep rework-and all its hidden costs-in check.",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "2",
                    "title": "Change Orders:",
                    "description": "What It Measures: Any modifications that alter the original contract scope. Real Cost: Change orders often reshape project tasks, forcing teams to juggle resources or resequence the schedule. This frequently leads to budget overruns and timeline pressure. How to Manage: A clear scope from the beginning is crucial. When changes arise, document them properly, assess their schedule impact, and communicate with stakeholders as early as possible.",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "3",
                    "title": "Customer Satisfaction KPIs",
                    "description": "End-user sign of of supplier/contractors performance to completed work. Satisfactory, quality and performance survey report to be sent directly to the council.",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                }
            ],
            "documents": [
                {
                    "id": "042775-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/042775-2026",
                    "datePublished": "2026-05-11T07:18:18+01:00",
                    "format": "text/html"
                }
            ]
        }
    ]
}