---
title: "Hardware/Software support (Maintenance) of Telepath LIMS Systems"
ocid: "ocds-h6vhtk-05e416"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e416"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e416.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e416.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2025-12-02"
---

# Hardware/Software support (Maintenance) of Telepath LIMS Systems

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-h6vhtk-05e416

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## Summary

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has completed the award of a contract for hardware and software support for the Telepath LIMS Systems. The procurement process, initiated as direct procurement below the threshold without competition, involved collaboration with Hywel Dda University Health Board. The maintenance and support cover the systems located at Bronglais, Prince Philip, and Withybush hospitals. The contract, awarded to DH OpCo UK Ltd, is valued at approximately £63,194 gross and £52,661 net, scheduled to commence on 1st January 2026, and will conclude on 31st December 2026. The procurement covers repair and maintenance services within the services industry category, situated in Cardiff, Wales, UK.

This contract opens business growth opportunities for companies specialising in IT support and maintenance services, particularly those experienced in managing Laboratory Information Management Systems. Businesses capable of delivering reliable software support and system updates, ensuring data integrity and service reliability, will find this opportunity well-suited to their offerings. Large-scale suppliers, especially those with a track record in healthcare and diagnostic services, would be ideal candidates to benefit from ongoing partnerships with entities like the NHS and UCBO UK Ltd, who value efficiency, secure processing, and timely flow of information in healthcare settings.

## Notice

This is a renewal of the 12-month maintenance and support contract for the Telepath LIMS (Laboratory Information Management System) with DH OpCo UK Ltd, covering the systems located at Bronglais, Prince Philip, and Withybush Hospitals within Hywel Dda University Health Board.The Telepath LIMS is an essential laboratory information management platform that underpins the effective operation of the Health Board's pathology services. It facilitates the secure recording, processing, and reporting of laboratory test results, ensuring the accurate and timely flow of patient information between laboratories and clinical teams to support safe and efficient patient care.This contract provides comprehensive maintenance, software support, and system updates directly from the original system supplier, DH OpCo UK Ltd, helping to maintain service reliability, data integrity, and minimise any potential disruption to diagnostic services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/078825-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 19 Nov 2025 |
| Contract period | 1 Jan 2026 - 31 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £52,661 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Additional buyers | HYWEL DDA UNIVERSITY HEALTH BOARD; NHS WALES SHARED SERVICES PARTNERSHIP |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF14 3UZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DH OPCO |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50000000 - Repair and maintenance services

## Release History

- 2 Dec 2025 at 11:39 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/078825-2025
- 19 Nov 2025 at 10:53 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/075105-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/078825-2025
  2nd December 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/075105-2025
  19th November 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e416. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05e416.json.