---
title: "Victim and Citizen Engagement Technology Solution"
ocid: "ocds-h6vhtk-05e420"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e420"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e420.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e420.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "BLUELIGHT COMMERCIAL LIMITED"
published: "2025-11-27"
---

# Victim and Citizen Engagement Technology Solution

Buyer: BLUELIGHT COMMERCIAL LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-05e420

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e420)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05e420.json)

## Summary

BLUELIGHT COMMERCIAL LIMITED, located in London, is initiating a procurement process titled "Victim and Citizen Engagement Technology Solution," tailored for the software and IT services sector. This procurement is currently in the planning stage with a planned contract period starting from 1 May 2026 to 30 April 2030. The procurement is intended to establish a framework for services to enhance engagement tools for UK policing and government entities. A notable date to anticipate is 2 February 2026, when further notice about the tender will be communicated. The contract's total value is capped at £96 million, emphasizing the project's substantial scale and importance.

This procurement offers significant growth opportunities for businesses within the software package and IT services industries, encompassing consulting and development support. Businesses, particularly SMEs and VCSEs, are well-positioned to benefit from this framework agreement, given its suitability criteria. The tender presents a chance for enterprises to engage in a large-scale framework, providing services that could have lasting impacts on public sector engagement efforts. Suppliers ready to deliver innovative technology solutions and engagement tools will find this contract particularly advantageous.

## Notice

This procurement aims to deliver a new framework for the provision of Victim and Citizen Engagement Technology Solution services. The framework is being established on behalf of UK policing and government departments and agencies. BlueLight Commercial are publishing this pipeline notice to make suppliers aware of this future opportunity. Market Engagement may start in the coming months and a market engagement notice will be published prior to this commencement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/077692-2025 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Nov 2025 |
| Submission deadline | Not specified |
| Future notice date | 2 Feb 2026 |
| Award date | Not specified |
| Contract period | 30 Apr 2026 - 30 Apr 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BLUELIGHT COMMERCIAL LIMITED |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3JS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 27 Nov 2025 at 13:50 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/077692-2025
- 19 Nov 2025 at 11:04 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/075120-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/077692-2025
  27th November 2025 - Pipeline notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/075120-2025
  19th November 2025 - Pipeline notice on Find a Tender

## Notice URLs

- http://www.bluelightcommercial.police.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e420. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05e420.json.