---
title: "IT064 Electronic Homecare Monitoring and Scheduling System"
ocid: "ocds-h6vhtk-05e45a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e45a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e45a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e45a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GATESHEAD BOROUGH COUNCIL"
published: "2026-04-02"
---

# IT064 Electronic Homecare Monitoring and Scheduling System

Buyer: GATESHEAD BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05e45a

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05e45a.json)

## Summary

The procurement process initiated by Gateshead Borough Council is focused on modernising the electronic homecare monitoring system for their Domiciliary Care and PRIME services in Gateshead, United Kingdom. The contract titled "IT064 Electronic Homecare Monitoring and Scheduling System" involves an open procedure and covers the industry category of "industry specific software package." This process has reached the award stage, with the contract being signed and the system expected to be operational from 1 April 2026 to 31 March 2031, with possible extensions until 2035. The procurement aims to secure a Cloud-based solution to optimise care worker deployments and streamline workflows, with a gross contract value of £233,568.

The tender presents multiple opportunities for SMEs specialising in software development and cloud computing, particularly those capable of providing integrated care solutions and mobile applications. The contract allows for additional functionality and software modules, including integration with GP and NHS platforms, enhancing service flexibility and potential growth through innovation. Businesses focusing on healthcare software, data management, and system integration stand well-positioned to offer complementary services and expansions to the current contract, promoting long-term collaboration with Gateshead Borough Council.

## Notice

A fully managed Cloud-based Electronic Homecare Monitoring and Scheduling System solution which will include a fully integrated core solution and a care worker mobile application (mobile app).

### Lot Information

Lot 1

Options: The Council require a core system to provide the functionality documented in the specification but are also interested in additional functionality to create further efficiencies if deemed necessary. Suppliers are required to submit costings for additional functionality as part of their pricing schedule response for the Council to review. Any prices for additional functionality submitted within Suppliers' pricing schedule response is not a guarantee of any future business with the Council.

Renewal: 2 x 24 month options to extend

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031040-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Apr 2026 |
| Submission deadline | 19 Dec 2025 |
| Future notice date | Not specified |
| Award date | 6 Feb 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £525,000 |
| Lots value | £525,000 |
| Awards value | £233,568 |
| Contracts value | £233,568 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GATESHEAD BOROUGH COUNCIL |
| Locality | GATESHEAD |
| Post town | Newcastle upon Tyne |
| Postcode | NE8 1HH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Gateshead |
| Electoral ward | Bridges |
| Westminster constituency | Gateshead Central and Whickham |
| Delivery location | TLC22 Tyneside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ONETOUCHTELECARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 2 Apr 2026 at 14:24 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/031040-2026
- 6 Feb 2026 at 10:07 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/010795-2026
- 19 Nov 2025 at 13:00 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/075212-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/031040-2026
  2nd April 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/010795-2026
  6th February 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/075212-2025
  19th November 2025 - Tender notice on Find a Tender

## Notice URLs

- https://www.gateshead.gov.uk/article/31230/Learning-and-Skills
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.onetouchhealth.net/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e45a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05e45a.json.