---
title: "T25-174BUS Delivery of an Inclusive Contact Centre Academy for DCSDC LMP"
ocid: "ocds-h6vhtk-05e485"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e485"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e485.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e485.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "DERRY CITY AND STRABANE DISTRICT COUNCIL"
published: "2026-01-12"
---

# T25-174BUS Delivery of an Inclusive Contact Centre Academy for DCSDC LMP

Buyer: DERRY CITY AND STRABANE DISTRICT COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-05e485

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05e485.json)

## Summary

The procurement process initiated by Derry City and Strabane District Council, located at 98 Strand Road, Derry, concerns the delivery of an Inclusive Contact Centre Academy for their Labour Market Partnership (DSLMP). This tender falls under the services category, specifically focusing on education and training services aimed at personal development (CPV codes: 80000000, 80570000). The procurement method employed is an open competition below the threshold, with the tender period closing on 17th December 2025. The contract, valued at £40,500, is set to commence on 24th December 2025 and potentially extend until September 2027, subject to funding. Unfortunately, this tender process was later cancelled on 12th January 2026 due to unmet criteria.

This tender presented significant opportunities for businesses specialising in employment academies, particularly those experienced in the contact centre sector and in accommodating individuals with disabilities. Organisations with expertise in improving employability outcomes or skilled labour supply would have been well-suited to contribute to this initiative. Though the contract has now been cancelled, similar future opportunities are likely from this buyer, favouring enterprises capable of delivering comprehensive training solutions that align with the strategic goals of Derry City and Strabane District Council's Labour Market Partnership.

## Notice

This is an invitation to tender for the delivery of an Inclusive Contact Centre Academy on behalf of Derry City and Strabane District Council's Labour Market Partnership, hereby known as DSLMP. The 2025/26 DSLMP Action Plan strives to improve employability outcomes and / or labour market conditions locally. This procurement exercise focuses on the Skilled Labour Supply theme. DSLMP are seeking tenders from organisations who have the required experience, expertise, and qualifications in delivering and managing employment academies for people with disabilities within the Contact Centre sector. Your submission must be submitted via etendersNI, via this CFT. No other method of submissions will be accepted. Please refer to the CfT documents for further detail.

### Lot Information

Lot 1

Renewal: Subject to funding - 12 months possible extension

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/002219-2026 |
| Notice type | UK12 - Procurement Termination Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jan 2026 |
| Submission deadline | 17 Dec 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 24 Dec 2025 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,500 |
| Lots value | £40,500 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Cancelled |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DERRY CITY AND STRABANE DISTRICT COUNCIL |
| Additional buyers | Missing |
| Locality | DERRY |
| Post town | Northern Ireland |
| Postcode | BT48 7NN |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN0A Derry City and Strabane |
| Local authority | Derry City and Strabane |
| Electoral ward | Northland |
| Westminster constituency | Foyle |
| Delivery location | TLN0A Derry City and Strabane |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services
- 80570000 - Personal development training services

## Release History

- 12 Jan 2026 at 12:00 - TenderCancellation - UK12 - Procurement Termination Notice - https://www.find-tender.service.gov.uk/Notice/002219-2026
- 19 Nov 2025 at 14:27 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/075274-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/002219-2026
  12th January 2026 - Procurement termination notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/075274-2025
  19th November 2025 - Tender notice on Find a Tender

## Notice URLs

- http://www.derrystrabane.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e485. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05e485.json.