---
title: "Shopmobility and Demand Responsive Transport Services"
ocid: "ocds-h6vhtk-05e48a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e48a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e48a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e48a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "PLYMOUTH CITY COUNCIL"
published: "2026-02-24"
---

# Shopmobility and Demand Responsive Transport Services

Buyer: PLYMOUTH CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05e48a

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## Summary

Plymouth City Council is leading the procurement process for the provision of Shopmobility and Demand Responsive Transport Services within the city of Plymouth, categorized under public road transport services. This contract, which falls under the services category, began with an open procedure and is currently at the award stage following its tender period. The contract, valued at £457,350, is set to commence on 1 April 2026 and initially conclude on 31 March 2029, with potential extensions up to 2031. Located in Plymouth, within the UKK41 region, this initiative aims to provide accessible transport services for residents and visitors facing mobility challenges. Applications for this tender were managed electronically through the Supplying the South West portal, and the contract has been awarded to ACCESS PLYMOUTH LIMITED, indicating the completion of the procurement stage.

This procurement offers substantial opportunities for business growth, especially for companies in the transport services industry. It is particularly suited for businesses with expertise in providing inclusive and reliable transport solutions, such as Shopmobility, Demand Responsive Transport, and Community Car Schemes. Given its focus on accessibility and community engagement, enterprises that prioritise social value and customer-focused service innovation stand a good chance of thriving. The scope for service expansion and additional purchases further presents opportunities for businesses to scale their operations and adapt to evolving community needs. Moreover, the potential contract extension based on performance and budget availability could result in a stable business relationship with Plymouth City Council, fostering long-term collaboration and growth.

## Notice

Plymouth City Council ("The Authority") is seeking to appoint a suitably experienced and capable Supplier to deliver a range of accessible transport services within the city of Plymouth. These services include the provision of Shopmobility, Demand Responsive Transport (DRT), and a Community Car Scheme. The successful Supplier will be expected to deliver the following core services: 1. Shopmobility Services Shopmobility enables residents and visitors with mobility impairments to access Plymouth city centre by providing the hire of manual wheelchairs and electric scooters. The service operates from a central base located on the ground floor of the Mayflower East Car Park, Mayflower Street, Plymouth, PL1 1QJ. 2. Demand Responsive Transport (Dial-a-Ride) This door-to-door transport service is designed for Plymouth residents who are eligible for a concessionary bus pass and who are unable to access conventional public transport due to mobility or accessibility challenges. 3. Community Car Scheme A not-for-profit car-sharing initiative that supports residents with mobility issues in accessing essential services and facilities across Plymouth. The scheme is operated by volunteer drivers using their own vehicles. The Authority is committed to ensuring these services remain accessible, reliable, and responsive to the needs of Plymouth's residents and visitors. The appointed Supplier will be expected to demonstrate a strong understanding of inclusive transport, community engagement, and service innovation, while delivering high-quality, customer-focused services.

### Lot Information

Lot 1

Options: The Authority reserves the right, at its sole discretion, to exercise the following options during the contract term: Additional Purchases: supplementary hire equipment (e.g., wheelchairs, scooters, vehicles) or related transport services to meet increased demand or enhance service delivery under Shopmobility, DRT, and the Community Car Scheme. Service Expansion: scaled-up capacity or geographic extension for the core services to reflect evolving community needs or policy goals. Contract Extension: an extension of the contract beyond the initial term of 3 Years, up to a maximum of 5 Years. Exercising any option is subject to availability of budget, satisfactory performance by the Supplier, and demonstrable continued need for the additional services or resources.

Renewal: The Authority reserves the right to extend the contract for one additional period of up to 2 years beyond the initial 3-year term. This option may be exercised based on satisfactory supplier performance and continued budget availability.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016440-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Feb 2026 |
| Submission deadline | 15 Dec 2025 |
| Future notice date | Not specified |
| Award date | 6 Feb 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | 2030-07-01 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £457,350 |
| Lots value | £457,350 |
| Awards value | £457,350 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PLYMOUTH CITY COUNCIL |
| Locality | PLYMOUTH |
| Post town | Plymouth |
| Postcode | PL1 3BJ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK41 Plymouth |
| Local authority | Plymouth |
| Electoral ward | St Peter and the Waterfront |
| Westminster constituency | Plymouth Sutton and Devonport |
| Delivery location | TLK41 Plymouth |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCESS PLYMOUTH |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)
- 98 - Other community, social and personal services

### Codes

- 60112000 - Public road transport services
- 60120000 - Taxi services
- 60130000 - Special-purpose road passenger-transport services
- 98000000 - Other community, social and personal services

## Release History

- 24 Feb 2026 at 12:19 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/016440-2026
- 19 Nov 2025 at 14:48 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/075290-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/016440-2026
  24th February 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/075290-2025
  19th November 2025 - Tender notice on Find a Tender
- https://www.supplyingthesouthwest.org.uk/
  The procurement documents are available for unrestricted and full direct access, free of charge, at https://procontract.due-north.com/Advert?advertId=636f894d-4bc5-f011-813a-005056b64545&p=696a9836-1895-e511-8105-000c29c9ba21

## Notice URLs

- http://www.accessplymouth.co.uk
- http://www.plymouth.gov.uk
- https://procontract.due-north.com/Advert?advertId=636f894d-4bc5-f011-813a-005056b64545&p=696a9836-1895-e511-8105-000c29c9ba21
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e48a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05e48a.json.