---
title: "Award for the Contract for the Provision of Independent Advice and Information Service in Swansea"
ocid: "ocds-h6vhtk-05e615"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e615"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e615.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e615.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CITY & COUNTY OF SWANSEA"
published: "2026-05-07"
---

# Award for the Contract for the Provision of Independent Advice and Information Service in Swansea

Buyer: CITY & COUNTY OF SWANSEA  
Current stage: Award  
OCID: ocds-h6vhtk-05e615

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## Summary

The City & County of Swansea has overseen a procurement process for the provision of an Independent Advice and Information Service located in Swansea, under the title "Award for the Contract for the Provision of Independent Advice and Information Service in Swansea." This process falls under the "Administration, defence and social security services" industry category and is conducted under the open procurement method with a light-touch regime. The procurement stage is complete, with the contract awarded to Citizens Advice Swansea Neath Port Talbot. This contract is valued at approximately £1.33 million and is scheduled to run from 5th May 2026 to 31st March 2029, with an optional extension of up to two additional years based in the UK region of UKL18. The process followed an open procedure, allowing broader participation from potential bidders.

For businesses aiming to expand through public contracts, this procurement provides a significant growth opportunity, especially for those specialising in the delivery of advice and information services. Organisations in the third sector or not-for-profit sector would be well-suited given the contract's requirements for providing free, independent, confidential, and quality-assured advice. With its emphasis on independent service provision, businesses that can operate with minimal oversight and demonstrate a strong community-focused mission would benefit from such opportunities. Additionally, the structure of the procurement favours consortia, enabling combined expertise and resources from various businesses to enhance the proposal's robustness and cost-effectiveness.

## Notice

Swansea Council has awarded a contract to run an Independent Advice and Information Service in Swansea. People need different types of advice and guidance at different times in their lives and should be able to get help in a way that best meets their needs. We are seeking to appoint an organisation to provide free, independent, confidential and impartial quality assured advice for citizens of Swansea.

### Lot Information

Lot 1

Renewal: Contract Period: 01st April 2026- 31st March 2029 with option to extend until 31st March 2031

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/042103-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 May 2026 |
| Submission deadline | 22 Dec 2025 |
| Future notice date | Not specified |
| Award date | 11 Mar 2026 |
| Contract period | 4 May 2026 - 31 Mar 2029 |
| Recurrence | 2030-11-22 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £700,000 |
| Lots value | £700,000 |
| Awards value | £1,112,254 |
| Contracts value | £1,112,254 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITY & COUNTY OF SWANSEA |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA1 3SN |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Waterfront |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CITIZENS ADVICE SWANSEA NEATH PORT TALBOT |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75000000 - Administration, defence and social security services

## Release History

- 7 May 2026 at 15:04 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/042103-2026
- 11 Mar 2026 at 16:39 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/021994-2026
- 21 Nov 2025 at 10:54 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/075930-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/042103-2026
  7th May 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/021994-2026
  11th March 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/075930-2025
  21st November 2025 - Tender notice on Find a Tender

## Notice URLs

- http://etenderwales.bravosolution.co.uk
- http://www.swansea.gov.uk/dobusiness
- https://etenderwales.bravosolution.co.uk/web/login.shtml
- https://etenderwales.bravosolution.co.uk/web/login.shtmlPlease
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.sell2wales.gov.wales/helpandresources/cdp/procurementact2023
- https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=148324

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e615. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05e615.json.