---
title: "All Age Continuing Care (AACC) Digital End-To-End Patient Management System to NHS Frimley Integrated Care board"
ocid: "ocds-h6vhtk-05e61f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e61f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e61f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e61f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS FRIMLEY INTEGRATED CARE BOARD"
published: "2025-11-21"
---

# All Age Continuing Care (AACC) Digital End-To-End Patient Management System to NHS Frimley Integrated Care board

Buyer: NHS FRIMLEY INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-05e61f

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## Summary

NHS Frimley Integrated Care Board has awarded a contract to Care Banking Ltd for the development of an All Age Continuing Care Digital End-To-End Patient Management System. The procurement process, governed by the Public Contracts Regulations 2015, was completed with NHS Frimley Integrated Care Board acting as the buying organisation. The services fall under the IT category, specifically focusing on consulting, software development, Internet, and support, and the project takes place in the UKJ region, particularly in Windsor. The procurement method was a limited award procedure without prior publication of a call for competition. The contract, valued at £174,000 per annum, spans three years with an optional two-year extension, potentially increasing the total value to £870,000, inclusive of VAT. The contract was signed on 23rd October 2025, marking the transition into the award stage.

This procurement presents significant opportunities for business growth, particularly for IT service providers with expertise in digital solutions for healthcare. SMEs like Care Banking Ltd are well-suited to compete, as the project involves creating a flexible system capable of integrating various health and social care services. The system facilitates seamless data flow and efficient patient management, streamlining clinical, business, and financial processes. Businesses specialising in data services, digital transformation, and interoperability solutions will find this tender particularly advantageous, as it supports improved system integration within the health and social care sectors, promising enhancements in data accessibility, workflow efficiency, and patient experience. This creates a vibrant opportunity for tech firms focusing on healthcare innovation to expand their footprint in the public sector.

## Notice

NHS Frimley Integrated Care board has awarded a contract to Care Banking Ltd under the Public Contract Regulations 2015 for a digitalised end-to-end digital system, where information is required to seamlessly flow through the referral, CHC assessment undertaken by the Nurses Assessor to determine eligibility, review and case management processes, including financial aspect of cases, by connecting the entire lifecycle into one platform. This allows patient flow to be managed more efficiently. One of the key requirements for a new system will be the need for it to be sufficiently flexible to support a wide range of services outside the traditional CHC / Funded Nursing Care (FNC) / Fast Track (FT) / Continuing Care (CC) agenda. Service wide transformation will be implemented across all areas including clinical, business, performance, finance and contracting and commissioning. This will also include other Health funding services, such as Mental Health S117, Complex Care and IRAP (CYP NHS/LA Shared Care Funding). Enabling better integration between systems across Health and Social Care is also critical. CHC/S117/Complex Care are unique services and links many elements of the health and social care system together, with some of these services overlapping with each other e.g. a patient can have health funding from S117 and CHC. Therefore, interoperability is of paramount importance, allowing for the CHC service and wider Health and Social Care teams to share and view records. This will support improved accessibility and visibility of data which in turn will enable more efficient and streamlined workflows for all teams and a better person experience. The benefits of introducing a digital case management system will be streamlining processes, generating data-driven insights, empowering patients and carers, strengthening controls and future-proofing services. The contract notice previously published on FTS is: 2024/S 000-038276 The contract term will be for 3 years with an optional extension of any period up to 2 years. The contract value is PS174,000 per annum, with a total contract lifecycle value of PS522,000 (inclusive of VAT) over 3 years, and a possible extension of any period up to a further 2 years giving a total value of PS870,000 (inclusive of VAT) if the full extension period is enacted. This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

### Lot Information

Lot 1

NHS Frimley Integrated Care board has awarded a contract to Care Banking Ltd under the Public Contract Regulations 2015 for a digitalised end-to-end digital system, where information is required to seamlessly flow through the referral, CHC assessment undertaken by the Nurses Assessor to determine eligibility, review and case management processes, including financial aspect of cases, by connecting the entire lifecycle into one platform. This allows patient flow to be managed more efficiently. One of the key requirements for a new system will be the need for it to be sufficiently flexible to support a wide range of services outside the traditional CHC / Funded Nursing Care (FNC) / Fast Track (FT) / Continuing Care (CC) agenda. Service wide transformation will be implemented across all areas including clinical, business, performance, finance and contracting and commissioning. This will also include other Health funding services, such as Mental Health S117, Complex Care and IRAP (CYP Shared NHS/LA Funding). Enabling better integration between systems across Health and Social Care is also critical. CHC/S117/Complex Care are unique services and links many elements of the health and social care system together, with some of these services overlapping with each other e.g. a patient can have health funding from S117 and CHC. Therefore, interoperability is of paramount importance, allowing for the CHC service and wider Health and Social Care teams to share and view records. This will support improved accessibility and visibility of data which in turn will enable more efficient and streamlined workflows for all teams and a better person experience. The benefits of introducing a digital case management system will be streamlining processes, generating data-driven insights, empowering patients and carers, strengthening controls and future-proofing services. The contract notice previously published on FTS is: 2024/S 000-038276 The contract term will be for 3 years with an optional extension of any period up to 2 years. The contract value is PS174,000 per annum, with a total contract lifecycle value of PS522,000 (inclusive of VAT) over 3 years, and a possible extension of any period up to a further 2 years giving a total value of PS870,000 (inclusive of VAT) if the full extension period is enacted. NHS Frimley Integrated Care Board (ICB) and Buckinghamshire, Oxfordshire & Berkshire West (BOB) ICB are currently working together in a formal "clustering" arrangement to prepare for their merger into a single, new organisation, the "NHS Thames Valley ICB", effective from 1st April 2026. This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: The services are subject to the full regime of current procurement legislation and as such this tender was conducted in accordance with, and governed by, the Public Contracts Regulations 2015. This contract was therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015.

### Procurement Information

The contract notice previously published on FTS is: 2024/S 000-038276

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/075948-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Nov 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 22 Oct 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £870,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS FRIMLEY INTEGRATED CARE BOARD |
| Locality | WINDSOR |
| Post town | Slough |
| Postcode | SL4 3DP |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ15 Berkshire East |
| Local authority | Windsor and Maidenhead |
| Electoral ward | Old Windsor |
| Westminster constituency | Windsor |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARE BANKING |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72300000 - Data services

## Release History

- 21 Nov 2025 at 11:17 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/075948-2025

## Notice URLs

- http://www.frimley.icb.nhs.uk
- https://health-family.force.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e61f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05e61f.json.