---
title: "Support Hosting, Maintenance including developer days for CCIL"
ocid: "ocds-h6vhtk-05e77a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e77a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e77a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e77a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NETWORK RAIL INFRASTRUCTURE LIMITED"
published: "2025-12-10"
---

# Support Hosting, Maintenance including developer days for CCIL

Buyer: NETWORK RAIL INFRASTRUCTURE LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-05e77a

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## Summary

Network Rail Infrastructure Limited, a public authority in the central government sector, has completed the direct award of a contract for the provision of support, hosting, maintenance, and developer days for the Control Centre Incident Log (CCIL) service. This contract, set under the legal basis of the UK Public Government Act 2023, is scheduled to run from 1st January 2026 to 31st December 2027. Located in London, the buying organisation seeks solutions in the utilities sector, with services to be executed continuously throughout the contract duration. Key dates include the publication of the award notice on 10th December 2025, with the contract award still pending finalisation by 19th December 2025.

This tender presents considerable opportunities for businesses specialising in system and support services, particularly those with capabilities in secure hosting, application support, and disaster recovery. The contract, valued at approximately £347,902 (net), with a gross amount of £417,482.4, has been awarded to AtkinsRéalis UK Ltd due to their proprietary technical capabilities and exclusive rights over the CCIL system. Companies with similar expertise and infrastructure may find valuable growth prospects in pursuing strategic partnerships or bidding for future related tenders, especially if they can demonstrate unique technical capabilities or proprietary offerings catering to the needs of large-scale, round-the-clock service provisions.

## Notice

Provision of support, hosting, maintenance, and developer days for the Control Centre Incident Log (CCIL) service. The contract covers secure hosting, application support, disaster recovery, backups, integrations, and helpdesk services for approximately 8,500 users. Services must be delivered continuously (24x7x365) for the contract term of two years, from 1 January 2026 to 31 December 2027.

### Procurement Information

AtkinsRealis UK Ltd is the only supplier able to deliver these services due to proprietary ownership of the CCIL system, exclusive technical capability, and integration requirements, making competition absent for technical reasons under Schedule 5 of the Procurement Act 2023.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/081524-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 24 Nov 2025 |
| Contract period | 1 Jan 2026 - 31 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £347,902 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NETWORK RAIL INFRASTRUCTURE LIMITED |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8SW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ATKINSRÉALIS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72250000 - System and support services

## Release History

- 10 Dec 2025 at 14:03 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/081524-2025
- 24 Nov 2025 at 14:08 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/076504-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/081524-2025
  10th December 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/076504-2025
  24th November 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.networkrail.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e77a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05e77a.json.