---
title: "Background Checking Services"
ocid: "ocds-h6vhtk-05e786"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e786"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e786.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e786.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE LIMITED"
published: "2025-11-24"
---

# Background Checking Services

Buyer: FINANCIAL OMBUDSMAN SERVICE LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-05e786

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e786)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05e786.json)

## Summary

The Financial Ombudsman Service Limited, a public authority sub-central government entity, recently completed a procurement process for "Background Checking Services" under a limited competition procurement method. This service falls within the "services" industry category and specifically addresses investigation services. The contract was signed with Matrix SCM, a large supplier, on 27 October 2025, and will run from 28 November 2025 to 28 November 2028. While the delivery is regional across the UK, the service will significantly aid in candidate verification processes, with the possibility of two 12-month extensions.

This tender presents significant opportunities for businesses in the investigation and background checking sector, particularly those providing technological or automated solutions for verifying candidate backgrounds. Companies with robust systems for handling large volumes of data and ensuring compliance with legal and regulatory standards will find this contract advantageous for capturing regional markets. The "light touch" regime indicates a procedure accommodating service-based contracts, making it accessible for enterprises that can efficiently meet the detailed requirements set by the Financial Ombudsman Service. With a gross contract value of £298,800, it not only promises immediate revenue but also the possibility of relationship building with a key UK government entity.

## Notice

Provision of candidate background checking services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/076522-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Nov 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Oct 2025 |
| Contract period | 28 Nov 2025 - 28 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £298,800 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE LIMITED |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MATRIX SCM |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79720000 - Investigation services

## Release History

- 24 Nov 2025 at 14:29 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/076522-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/076522-2025
  24th November 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e786. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05e786.json.