---
title: "Service Now License Renewal"
ocid: "ocds-h6vhtk-05e8df"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e8df"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e8df.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e8df.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ASTER GROUP LIMITED"
published: "2025-11-26"
---

# Service Now License Renewal

Buyer: ASTER GROUP LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-05e8df

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e8df)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05e8df.json)

## Summary

The procurement process for the "Service Now License Renewal" has been completed by ASTER GROUP LIMITED, a public law body in the UK. The tender, classified under the industry category of IT services: consulting, software development, Internet and support, was executed through a selective restricted procedure. With the procurement stage being at the award phase, CONELLIA PUBLIC LTD was announced as the selected supplier on 31 October 2025, following the completion of the tender. The contract, valued at £721,622.16, ensures the renewal of ServiceNow licenses for a three-year term starting before the current agreement expires on 30 December 2025, aiming to maintain critical IT service management, automation, and integration within the organisation.

This procurement offers promising opportunities for IT service providers looking to expand their portfolio with public sector contracts, particularly those experienced in software licensing and IT management solutions. Businesses with a strong presence in the UK and capabilities in delivering comprehensive IT services and support aligned with public regulatory standards would be well-suited to compete in similar future tenders. The selective procurement method used in this process highlights the importance of proving capability and price competitiveness to secure awards in this market segment.

## Notice

ServiceNow License Renewal to support critical IT service management, automation, and integration across the organisation.

### Lot Information

Lot 1

Aster Group has been a long-standing customer of ServiceNow, using the platform for over nine years to support critical IT service management, automation, and integration across the organisation. The current three-year licensing agreement is due to expire on 30 December 2025. To ensure business continuity and compliance with contractual and regulatory requirements, this project covers the renewal of Aster's ServiceNow licenses for a further three-year term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/077107-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Nov 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Oct 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £721,622 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ASTER GROUP LIMITED |
| Locality | DEVIZES |
| Post town | Swindon |
| Postcode | SN10 2AZ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Urchfont & Bishops Cannings |
| Westminster constituency | Melksham and Devizes |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CONSTELLIA PUBLIC |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 26 Nov 2025 at 10:16 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/077107-2025

## Notice URLs

- https://ted.europa.eu/udl?uri=TED:NOTICE:081574-2023:TEXT:EN:HTML
- https://www.aster.co.uk/
- https://www.constellia.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e8df. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05e8df.json.