---
title: "C403527 Laundry service"
ocid: "ocds-h6vhtk-05e95e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e95e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e95e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e95e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST"
published: "2026-02-12"
---

# C403527 Laundry service

Buyer: COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-05e95e

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## Summary

The Countess of Chester Hospital NHS Foundation Trust has completed the procurement process for the provision of healthcare laundry management services, with the contract awarded to Servisure Limited. This procurement aligns with the hospital's operational needs across various sites, including the Countess of Chester Hospital and other locations in the region UKD63. The process was conducted fairly through an open above-threshold competition, adhering to the Procurement Act 2023 and relevant legislation. The contract, which includes services such as collection, processing, and delivery of linen, will commence on 1st April 2026 and run until 31st March 2031, with options for renewal extending up to March 2036. The procurement was directly awarded following a comprehensive evaluation of a compliant bid, ensuring continuity and adherence to HTM 01 04 standards.

This tender represents substantial opportunities for business growth within the laundry management services industry. Companies experienced in delivering compliant services, especially small and medium enterprises, are suitable competitors for such contracts. The opportunity allows suppliers to engage in asset tagging, data reporting, and quality service provision, meeting stringent KPIs and infection control standards. Businesses capable of providing reliable delivery across multiple hospital sites while managing detailed reporting and stock levels will find this contract beneficial for expansion and reinforcing their presence in the public healthcare sector.

## Notice

Provision of healthcare laundry management services for the Countess of Chester Hospital NHS Foundation Trust. The contract includes the collection, processing, hygienic laundering, finishing, and delivery of Trust owned linen to all required clinical and non clinical areas. The service also includes the application and management of item level tagging identifiers, together with the provision of asset tracking data and associated reporting. All services must be delivered in accordance with HTM 01 04 standards, meet the performance levels and KPIs specified in the contract documentation, and be supplied consistently to support the Trust's operational and clinical needs.

### Planning Information

The purpose of this preliminary market engagement is to engage with potential suppliers with the capability to deliver the required service. This process aims to gather insights from the market, encourage participation, and ensure that suppliers are informed about the forthcoming opportunity.
Please contact: t.parsonage@nhs.net by 05/12/2025 to participate in preliminary market engagement with a view to developing the requirements and preparing for the tender documents.
The Trust may amend dates or scope as necessary.
Participation does not constitute pre-qualification of any future Procurement opportunity.

### Procurement Information

The Countess of Chester Hospital NHS Foundation Trust conducted an open, above-threshold procurement process via Atamis (reference C403527) for the provision of a wash and return laundry service, including item-level asset tagging. The procurement was undertaken in accordance with the relevant public procurement legislation and the Trust's Standing Financial Instructions. The process was conducted fairly, transparently, and in a non-discriminatory manner. All bidders were treated equally, and no supplier was disadvantaged at any stage of the competition. To support early market awareness and encourage competition, the Trust published a UK2 Pre-Market Engagement Notice on the Find a Tender Service in advance of issuing the tender. Pre-market engagement activity was undertaken to inform the specification and raise awareness of the opportunity among potential providers. Following completion of the open procedure, only one compliant tender was received. The bid was fully evaluated in accordance with the published evaluation criteria and was confirmed as compliant with the technical, commercial, and mandatory requirements of the procurement documents. Given that a full and compliant open competition has been undertaken, the opportunity was openly advertised and subject to pre-market engagement, only one compliant tender was received, the submitted bid meets the Trust's requirements and represents value for money the Trust considers it proportionate and justified to proceed by way of Direct Award under the relevant provisions of PA23. Proceeding in this manner will ensure continuity of a critical patient-facing support service and will enable a compliant contract to be in place ahead of the expiry of the current arrangement on 31 March 2026. Failure to award at this stage would present an unacceptable operational and clinical risk to the Trust.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/013126-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | 11 Dec 2025 |
| Award date | 12 Feb 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,132,044 |
| Lots value | Not specified |
| Awards value | £7,046,981 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST |
| Locality | CHESTER |
| Post town | Chester |
| Postcode | CH2 1UL |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Upton |
| Westminster constituency | Chester North and Neston |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERVISURE |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98311000 - Laundry-collection services
- 98311100 - Laundry-management services

## Release History

- 12 Feb 2026 at 16:22 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/013126-2026
- 12 Feb 2026 at 16:14 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/013112-2026
- 26 Nov 2025 at 14:39 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/077316-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/013126-2026
  12th February 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/013112-2026
  12th February 2026 - Transparency notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/077316-2025
  26th November 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.servisure.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e95e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05e95e.json.