---
title: "Maintenance, Repair and Billing Services Support for District Heating"
ocid: "ocds-h6vhtk-05e9b6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e9b6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e9b6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05e9b6.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "BASILDON BOROUGH COUNCIL"
published: "2026-04-22"
---

# Maintenance, Repair and Billing Services Support for District Heating

Buyer: BASILDON BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-05e9b6

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## Summary

The procurement process titled "Maintenance, Repair and Billing Services Support for District Heating" is initiated by Basildon Borough Council, located at The Basildon Centre, St Martins Square, Basildon, United Kingdom. This procurement involves services in the industry category of preventive maintenance and meter reading, with the region specified as UKH3, United Kingdom. As of April 2026, the procurement stage is complete, following a tender update in January 2026 that extended the tender return deadline. The tender, governed by an open procedure, originally aimed to award contracts by March 2026, and included a planning phase in November 2025. Despite earlier stages of planning and engagement, the proposed award ended with cancellation due to compliance issues as of April 2026.

This procurement offers substantial business growth opportunities, especially for SMEs skilled in providing district heating services and meter management. The open procedure and extensive contract period, with renewal options up to 2031, indicate long-term engagement potential, suitable for businesses specialising in energy supply and preventive maintenance. Given its scale and complexity, this tender is well-suited for firms capable of delivering innovative solutions, efficiently managing high-volume heating systems, and ensuring precise meter readings. Participation guarantees robust exposure and networking possibilities with public authority organisations, enhancing credibility and market presence in the utilities sector.

## Notice

The Client wishes to employ a suitably experienced and qualified contractor to undertake the management and maintenance of the Langdon Hills District Heating System The services that this contract is expected to include relate to four discrete elements namely (i) Supply of Energy, (ii) Maintenance of District Heating Plant, (iii) Meter Reading and Billing Support (iv) Lighting The production and supply of hot water to meet the demand across the Estate for space heating and domestic hot water. Maintain the primary distribution circuits, temperature and quantity of hot water necessary to meet the demand across the Estate for space heating and domestic water requirements. Meter Management and Billing support The contracting authority is Basildon Borough Council and any Successor Body meaning one or more entities which assumes any of the Council's functions (as applicable) as a result of Local Government Reform (LGR).Such successor body or bodies may be, without limitation, a local authority, a combined county authority, a strategic authority or any other status determined pursuant to the Devolution and LGR Legislation. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1004043975

### Lot Information

Supply of Energy, Maintenance & Repair of the District Heating System. Maintenance of Lighting

The production and supply of hot water to meet the demand. To maintain in good condition and repair the existing boiler house plant and associated heat distribution systems. Maintain the primary distribution circuits, temperature and quantity of hot water. Lighting support owner occupier and leaseholders in the provision of in dwelling servicing and advice.

Renewal: a further one year made up of multiple or single extensions up to a maximum of one year,

Meter Management and Billing support

Operate and maintain all Heat Meters and associated equipment. *Measurement of consumption via quarterly meter readings. *Support Basildon heating team in responding to enquiries from the raising of quarter billing in arrears.

Renewal: a further one year made up of multiple or single extensions up to a maximum of one year,

### Planning Information

The Council are issuing this notice in line with Section 16(1) of the Procurement Act 23 (PA 23):
Preparing tender documents for issue.
The Council will be advertising the Tender shortly, if you would like to register your interest please message via the portal Tenderbox, Access Code: DHF8X3XUZ3 by the deadline 3rd December 2025. The Council will invite you to the opportunity once the notice is issued.
Please note: participation does not guarantee future contract award. All interested suppliers can participate. All suppliers will be treated equally and tender responses evaluated as per the tender evaluation criteria specified in the tender documents.
A conflicts of interest assessment will be conducted, please declare any potential conflicts you maybe aware of.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036804-2026 |
| Notice type | UK12 - Procurement Termination Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Apr 2026 |
| Submission deadline | 12 Jan 2026 |
| Future notice date | 8 Dec 2025 |
| Award date | Not specified |
| Contract period | 5 Apr 2026 - 6 Apr 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,922,375 |
| Lots value | £1,922,375 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Cancelled |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BASILDON BOROUGH COUNCIL |
| Additional buyers | Missing |
| Locality | BASILDON |
| Post town | Southend-on-Sea |
| Postcode | SS14 1DL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH37 Essex Thames Gateway |
| Local authority | Basildon |
| Electoral ward | St Martin's |
| Westminster constituency | Basildon and Billericay |
| Delivery location | TLH3 Essex |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 65 - Public utilities

### Codes

- 50324200 - Preventive maintenance services
- 65500000 - Meter reading service

## Release History

- 22 Apr 2026 at 15:33 - TenderCancellation - UK12 - Procurement Termination Notice - https://www.find-tender.service.gov.uk/Notice/036804-2026
- 5 Jan 2026 at 14:05 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000333-2026
- 10 Dec 2025 at 19:05 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/081725-2025
- 26 Nov 2025 at 21:05 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/077460-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/036804-2026
  22nd April 2026 - Procurement termination notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/000333-2026
  5th January 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/081725-2025
  10th December 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/077460-2025
  26th November 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1004043975
- https://www.delta-esourcing.com/respond/Q24W53KC33
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05e9b6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05e9b6.json.
