--- title: "Justice-wide Intermediary Services - Preliminary Market Engagement" ocid: "ocds-h6vhtk-05eaec" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05eaec" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05eaec.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05eaec.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "MINISTRY OF JUSTICE" published: "2026-05-20" --- # Justice-wide Intermediary Services - Preliminary Market Engagement Buyer: MINISTRY OF JUSTICE Current stage: Planning OCID: ocds-h6vhtk-05eaec [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05eaec) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05eaec.json) ## Summary The Ministry of Justice is currently in the planning stage for a procurement process titled "Justice-wide Intermediary Services - Preliminary Market Engagement." This initiative is aimed at exploring the future provision of intermediary services within the justice sector across the United Kingdom. The procurement process is in its initial stages, with market engagement activities and no formal procurement has begun. This initiative is part of a broader strategy under the Procurement Act 2023 to enhance communication services for vulnerable witnesses and defendants. The planning documents were published on 20th May 2026, with further market engagement activities expected to continue until 31st March 2027. The total estimated budget for the project is £120 million, and the planned contract period spans from 1st April 2029 to 31st March 2035. This opportunity offers significant potential for business growth, particularly for SMEs and third-sector entities interested in justice services. The planned services under this engagement are categorized under CPV codes for Justice Services, Law-courts-related Administrative Services, and Police Services, indicating a broad scope of work. Businesses engaging in communication services, particularly those with expertise in supporting vulnerable groups within judicial processes, stand to benefit significantly. Suppliers are encouraged to participate in various market engagement events to align their services with the objectives outlined by the Ministry of Justice. The project encourages innovative approaches to service delivery across the ministry, offering a platform for businesses to showcase their capabilities and contribute to improving justice system services. ## Notice The MoJ is currently exploring the future of intermediary services provision and conducting preliminary market engagement, prior to any procurement process. This notice is published for transparency purposes in accordance with the Procurement Act (2023) and does not constitute the commencement of a procurement. The MoJ is exploring how these services may be delivered across the Ministry and the wider justice sector. Services being considered include those currently provided under the HMCTS Appointed Intermediary Services Frameworks (HAIS) and the Witness Intermediary Scheme (WIS), in addition to ad hoc intermediary services provided to support His Majesty's Prison and Probation Service (HMPPS) and the Parole Board. You can find out more about the current HAIS arrangements at: https://www.gov.uk/guidance/hmcts-intermediary-services#about-hmcts-intermediary-services You can find out more about the current Witness Intermediary Scheme at: https://www.gov.uk/guidance/ministry-of-justice-witness-intermediary-scheme Intermediaries are impartial communication specialists whose primary responsibility is to enable complete, coherent and accurate communication with vulnerable witnesses, defendants and parties in the justice system, in order to improve the quality of evidence and facilitate the vulnerable person's understanding and participation in the proceedings. The role of an intermediary includes making an assessment and reporting, orally or in writing, about the communication needs of the vulnerable person and the steps that should be taken to meet those needs. It also includes implementing those measures, at a court hearing or interview, for example at a solicitor's office or police station. No response is required from interested parties regarding this notice, however expressions of interest can be submitted to intermediariesproject@justice.gov.uk to receive instructions on how to access market engagement materials published to date. ### Planning Information The purpose of this notice is to enable suppliers to find out how to participate in an online market engagement event planned for 29th April 2026. This event will take the form of an online webinar or 'live event' using Microsoft Teams. Interested parties are required to register an expression of interest by emailing intermediariesproject@justice.gov.uk Joining instructions will be issued to those that have expressed an interest in attending before 28th April 2026. A recording of the event will be made available via the MoJ eSourcing Portal after 29th April 2026. Your details will be held for the purposes of alerting you to market engagement activity, including the publication of information on the MoJ eSourcing Portal. This is the second phase of market engagement relating to Justice-wide intermediary services. The MoJ has previously conducted engagement through a market engagement questionnaire. Materials published to support that first phase of engagement will be available via the MoJ eSourcing Portal alongside the recording of the event. The MoJ intends to take undertake further market engagement following the event on 29th April 2026. The engagement deadline date of 31st March 2027 contained in this notice is an estimate of when we intend all market engagement activity will be completed. To view the recording and supporting information after the event interested parties are required to register an account via the MoJ eSourcing Portal at: https://ministryofjusticecommercial.ukp.app.jaggaer.com/web/login.html If you are unsure whether you are already registered on the MoJ eSourcing Portal, you can email the support team: esourcing@justice.gov.uk Note that a Pre-Qualification Questionnaire (PQQ) will be used as a mechanism for sharing information, and no feedback or responses to engagement will affect your ability to tender for contracts in the future. Responses at this stage are not evaluated or attributed to you or your organisation in future procurement stages. If your organisation does not wish to participate in the market engagement event or subsequent events, this will not prevent your organisation from being able to participate in any subsequent procurement. The information contained in this notice is only indicative of current thinking and is neither exhaustive nor binding and MOJ reserves the right to amend it at the time of issue of any further notices or at any other time. MoJ reserves the right not to proceed with any procurement. Nothing in this notice shall constitute a commitment to procuring. Any and all costs associated with the production of a response to market engagement must be borne by your organisation. MoJ will not contribute in any way to meeting costs of any response. MoJ expects that all responses to this engagement opportunity will be provided by the supplier in good faith, to the best of its ability, in light of the information available at the time of response. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/046374-2026 | | Notice type | UK1 - Pipeline Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 20 May 2026 | | Submission deadline | Not specified | | Future notice date | 11 Jul 2027 | | Award date | Not specified | | Contract period | 31 Mar 2029 - 31 Mar 2035 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £100,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | MINISTRY OF JUSTICE | | Locality | LONDON | | Post town | South West London | | Postcode | SW1H 9AJ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75230000 - Justice services - 75231100 - Law-courts-related administrative services - 75241100 - Police services ## Release History - 20 May 2026 at 12:30 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/046374-2026 - 9 Apr 2026 at 10:04 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/032240-2026 - 8 Apr 2026 at 12:02 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/031924-2026 - 28 Nov 2025 at 11:36 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/078016-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/046374-2026 20th May 2026 - Pipeline notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/032240-2026 9th April 2026 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/031924-2026 8th April 2026 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/078016-2025 28th November 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://ministryofjusticecommercial.ukp.app.jaggaer.com/web/login.html - https://www.gov.uk/government/organisations/ministry-of-justice/about/procurement - https://www.gov.uk/guidance/hmcts-intermediary-services#about-hmcts-intermediary-services - https://www.gov.uk/guidance/ministry-of-justice-witness-intermediary-scheme - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05eaec. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05eaec.json.