---
title: "End User Support and Infrastructure and Server Services"
ocid: "ocds-h6vhtk-05eb1e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05eb1e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05eb1e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05eb1e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BRITISH BUSINESS BANK PLC"
published: "2025-11-28"
---

# End User Support and Infrastructure and Server Services

Buyer: BRITISH BUSINESS BANK PLC  
Current stage: Award  
OCID: ocds-h6vhtk-05eb1e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05eb1e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05eb1e.json)

## Summary

The British Business Bank Plc has undertaken a procurement process for "End User Support and Infrastructure and Server Services" under the CPV classification of IT services, including consulting, software development, Internet, and support. The procurement is in the services category, focusing on the Sheffield area. The process is currently in the contract update stage with the contract awarded to XMA Limited. The contract has been active since 11th July 2022 and will run until 25th September 2027. The original contract value was increased by £370,000 due to the necessity for additional services, setting the total value to £2,926,383 GBP.

This procurement opportunity presents significant business growth potential, specifically for firms capable of delivering comprehensive IT services. Companies experienced in end-user support, infrastructure maintenance, and server management would find this contract particularly relevant. The project requires ongoing service delivery until 2027, allowing for long-term business engagement and stability. Given the nature of the services required and the contract value, large IT service providers or those capable of scaling their operations to meet the demands of this extensive contract are particularly well-suited to compete and succeed in this opportunity.

### Lot Information

Lot 1

End User Support and Infrastructure IT services: consulting, software development, Internet and support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/078113-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Nov 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 10 Jul 2022 |
| Contract period | 25 Sep 2022 - 25 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,926,383 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRITISH BUSINESS BANK PLC |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2GQ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE32 Sheffield |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | XMA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 28 Nov 2025 at 14:06 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/078113-2025

## Notice URLs

- http://british-business-bank.co.uk/
- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=997696975

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05eb1e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05eb1e.json.