---
title: "SWAST-5042-HRW Anonymous Concern Platform"
ocid: "ocds-h6vhtk-05eb6b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05eb6b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05eb6b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05eb6b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST"
published: "2025-11-28"
---

# SWAST-5042-HRW Anonymous Concern Platform

Buyer: SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-05eb6b

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## Summary

The South Western Ambulance Service NHS Foundation Trust has finalised a procurement process with WorkInConfidence Limited for the provision of an Anonymous Concern Platform, marking the award stage of the process. This contract, valued at £28,668 exclusive of VAT, involves the supply of a secure, two-way communication platform designed for staff engagement and anonymous reporting, complete with a case management system. The procurement was conducted under a below threshold, limited competition procedure in line with the Procurement Act 2023, and the contract is slated to be active from 10th December 2025 to 9th December 2028. This process pertains to the IT software package industry, specifically targeting the provision of goods in Exeter, United Kingdom.

This procurement represents a significant opportunity for IT software companies, particularly small and medium-sized enterprises (SMEs), to engage with public sector clients by providing innovative solutions in confidential communication platforms. Firms with a capability in developing secure and efficient two-way communication and case management systems would find such tenders particularly accessible and beneficial for business growth. The collaboration with public authorities like NHS trusts can further enhance a company's portfolio and open doors for additional government contracts.

## Notice

The South Western Ambulance Service NHS Foundation Trust ("SWASFT") has entered into a contract for the supply of an Anonymous Concern Platform. This follows the successful completion of a below threshold, limited competition procedure conducted in accordance with the Procurement Act 2023. The appointed provider will supply a secure, anonymous two-way communication platform for staff engagement and concern reporting alongside a case management system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/078257-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Nov 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Nov 2025 |
| Contract period | 10 Dec 2025 - 9 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £28,668 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 7HY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | St Loyes |
| Westminster constituency | Exmouth and Exeter East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WORKINCONFIDENCE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 28 Nov 2025 at 16:56 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/078257-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/078257-2025
  28th November 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.swast.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05eb6b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05eb6b.json.