---
title: "CPT_25_20 Thrive Learning Management System (LMS)"
ocid: "ocds-h6vhtk-05ebf0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ebf0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ebf0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ebf0.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NATIONAL AUDIT OFFICE"
published: "2025-12-01"
---

# CPT_25_20 Thrive Learning Management System (LMS)

Buyer: NATIONAL AUDIT OFFICE  
Current stage: Award  
OCID: ocds-h6vhtk-05ebf0

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## Summary

The National Audit Office (NAO), located at Buckingham Palace Road in London, has awarded a contract for the provision, maintenance, and support of the Thrive Learning Management System (LMS). This procurement falls under the services category, specifically training software package and training services, as classified by CPV codes 48931000 and 80500000. The contract, valued at a gross amount of £210,000, was directly awarded due to the need for continuity and interoperability, as outlined in the Procurement Act 2023. Thrive Learning Limited, an SME based in Nottingham, has been selected as the supplier. The procurement stage is currently at award, with the contract scheduled to commence on 26th January 2026, running initially until 25th January 2028, with optional extensions through to 25th January 2030. The end of the standstill period is set for 11th December 2025.

This contract presents a significant opportunity for SMEs specialising in training and software development, particularly those capable of supporting enterprise-wide learning management systems tailored to government needs. Businesses involved in providing professional development platforms, educational content management, and compliance tracking systems will find this an attractive venture for expansion. The provision for additional user licences and professional services during the contract term allows for future growth and adaptability, offering suppliers the potential to scale operations and enhance their reputational standing by meeting the evolving needs of the NAO workforce. This project underscores the potential for substantial engagement with a central government agency, offering long-term prospects and the opportunity to contribute significantly to public sector training initiatives.

## Notice

The National Audit Office requires the provision, maintenance, and support of the Thrive Learning Management System (LMS) to deliver, manage, and track mandatory, regulatory, and professional development training for approximately 1,100 staff. The system will host and maintain existing and future learning content, including CPD records and training completion data, and provide tools to monitor compliance and staff progress. The supplier will provide technical support, system updates, and ensure secure and reliable access to training materials, maintaining data integrity and continuity of service.

### Procurement Information

The NAO is relying on Procurement Act 2023, Section 43(1)(d): continuation or interoperability requirements where changing supplier would cause disproportionate technical difficulties or significant duplication of cost. The grounds for the direct award are: * Proprietary data and interoperability: Thrive stores CPD, completions, and BI dashboards in a proprietary format, which cannot be easily migrated to another LMS. * Significant duplication of cost and resource: Recreating BI reporting, CPD tracking, and historical data in a new system would require substantial staff time, cross-team effort, and external support. The previous migration to Thrive involved many hours of colleague time and significant internal resource investment to transfer content and configure CPD tracking, demonstrating the scale of effort that would be duplicated. * Workforce impact: The system is used by approximately 1,100 staff. Transitioning to a new LMS would require full retraining, leading to operational disruption and productivity loss. * Continuity and proportionality: Continuing with Thrive ensures uninterrupted training provision, data integrity, and compliance, representing the most efficient and proportionate use of public funds.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/078547-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Dec 2025 |
| Contract period | 26 Jan 2026 - 25 Jan 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £175,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL AUDIT OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THRIVE LEARNING |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 80 - Education and training services

### Codes

- 48931000 - Training software package
- 80500000 - Training services

## Release History

- 1 Dec 2025 at 14:52 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/078547-2025
- 1 Dec 2025 at 13:15 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/078483-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/078547-2025
  1st December 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/078483-2025
  1st December 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://www.thrivelearning.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

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