--- title: "Telephony Services for Schools Framework" ocid: "ocds-h6vhtk-05ec23" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ec23" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ec23.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ec23.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NORFOLK COUNTY COUNCIL" published: "2025-12-01" --- # Telephony Services for Schools Framework Buyer: NORFOLK COUNTY COUNCIL Current stage: Tender OCID: ocds-h6vhtk-05ec23 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ec23) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05ec23.json) ## Summary Norfolk County Council is currently in the tender stage of a procurement process titled "Telephony Services for Schools Framework". Targeting the telecommunications industry, this initiative aims to partner with service providers for the supply, installation, and management of telephone systems within schools, academies, and other institutions across Norfolk, Suffolk, Essex, and Cambridgeshire. The procurement adopts an open procedure methodology with a gross budget of £250,000. Interested businesses must submit their tenders by 23rd January 2026, with the award phase concluding by 27th February 2026. This framework, which is set to commence on 7th March 2026 and last till 6th March 2030, offers a strategic avenue for suppliers to engage with a broad regional clientele. This tender presents significant growth opportunities for businesses in the telecommunications sector, particularly those specialising in infrastructure maintenance and line telephony equipment services. The framework agreement allows for both competitive and direct awarding processes, encouraging participation from a diverse range of companies, including SMEs, care providers, and educational institutions. With a potential £250,000 financial commitment and the possibility of engaging with multiple local authorities, the tender promises expansive business prospects, especially for those companies adept in quality delivery, customer service, and post-sales support. The planned integration of the new Mayoral Combined County Authority may further expand these opportunities, making it an attractive procurement venture for capable business entities seeking regional growth and expanded market access. ## Notice ICT Solutions have been supporting ICT in Norfolk schools since 1990, currently providing varying levels of support to more than 400 schools, academies and other learning services ICT Solutions requires partners to supply and install telephone systems and telephone line services to schools, academies, charities, care providers and small businesses within Norfolk, Suffolk, Essex and Cambridgeshire. The Council is seeking to enter into a framework agreement for the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of these services. Please note that both Norfolk County Council and Suffolk County Council have approved a devolution deal which is expected to lead to the establishment of a Mayoral Combined County Authority with strategic powers, headed by an elected mayor. Subject to the government laying a Statutory Instrument and to its approval by Parliament to formally establish the new combined authority, the first Mayoral election is expected to be in May 2026. Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/078570-2025 | | Notice type | UK4 - Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Dec 2025 | | Submission deadline | 23 Jan 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 7 Mar 2026 - 6 Mar 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £250,000 | | Lots value | £250,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORFOLK COUNTY COUNCIL | | Locality | NORWICH | | Post town | Norwich | | Postcode | NR1 2DH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Norwich | | Electoral ward | Lakenham | | Westminster constituency | Norwich South | | Delivery location | TLH15 Norwich and East Norfolk | ## CPV Codes ### Divisions - 50 - Repair and maintenance services ### Codes - 50332000 - Telecommunications-infrastructure maintenance services - 50334100 - Repair and maintenance services of line telephony equipment ## Release History - 1 Dec 2025 at 15:20 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/078570-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/078570-2025 1st December 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/Attachment/A-8616 ITT - https://www.find-tender.service.gov.uk/Notice/Attachment/A-8617 Service Specification - https://www.find-tender.service.gov.uk/Notice/Attachment/A-8618 Terms and Conditions - https://www.find-tender.service.gov.uk/Notice/Attachment/A-8619 Asbestos management ## Notice URLs - https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles - https://in-tendhost.co.uk/norfolkcc/aspx/Home - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ec23. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05ec23.json.