---
title: "Community Frailty Service (Brent)"
ocid: "ocds-h6vhtk-05ec26"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ec26"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ec26.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ec26.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORTH WEST LONDON INTEGRATED CARE BOARD"
published: "2026-04-17"
---

# Community Frailty Service (Brent)

Buyer: NHS NORTH WEST LONDON INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-05ec26

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## Summary

The NHS North West London Integrated Care Board has concluded the award stage of a procurement process for a Community Frailty Service in Brent. The intention is to award the contract to Operose Health, with the contract valued at approximately £9.8 million. This service, classified under health services and community health services, aims to improve patient outcomes by delaying frailty progression, reducing hospital admissions, and enhancing life quality. The procurement method employed was an open procedure under the Provider Selection Regime Competitive Process. The contract, starting on 1st July 2026, will span three years with possibilities for two-year extensions, giving potential contract longevity until 2031.

This tender offers prime opportunities for growth within the healthcare sector, particularly for businesses capable of delivering high-quality community health and frailty services. Firms equipped with expertise in delivering proactive and coordinated care, aligning with national guidelines and best practices, will find this contract aligning with their capabilities. The open procedure allows various organisations to participate, making it ideal for large health service providers looking to establish or expand their footprint in delivering integrated healthcare solutions in London. The contract’s focus on enhancing patient and carer experience, along with cost-effectiveness, makes it especially appealing to businesses dedicated to improving service efficiency and integration.

## Notice

This is an Intention to Award Notice under the Provider Selection Regime (PSR) NHS West and North London Integrated Care Board has followed the PSR Competitive Process to identify the preferred Bidder for a unified, high-quality community frailty service in Brent with the following outcomes and benefits: * Improved Patient Outcomes: Delayed progression of frailty, reduced inappropriate hospital admissions, and enhanced quality of life for people living with frailty. * Cost-Effectiveness: Reduced use of unplanned care and more efficient use of healthcare resources. * Enhanced Patient and Carer Experience: Better coordination of care and increased satisfaction with services provided. The preferred Bidder will align the service with national guidelines and best practice guidelines, the NHS Frailty toolkit, the Fit for Frailty Guidelines and the recommendations from the NWL ICB Community Frailty Common Core Offer Framework. As well as: * Build from and consolidate good practice across the boroughs * Improve efficiency, integration between services and provides a more scaled up and consistent offer for community frailty services across the boroughs * Develop an improved delivery mechanism supported by proactive identification, and integrated multi-agency teams to support patients with frailty * Have a greater (and timely) impact on people with escalating risks, with better experience and outcomes and if delivered effectively, overall greater sustainability. * Address the inequality and differential access to services and focus on the right care, at the right place and at the right time. The contract will be for 3 years with the option to extend for a further 2 x 12 months i.e. 3+1+1. The start date of the contract will be 01 July 2026 The Authority intends to award the contract to Operose Health (AT Medics). The unsuccessful Bidders are: Blue Lily Home Care Brent GP Confederation Limited Brent GP Co-operative Limited Find a Care Home Services Ltd HomeLink Healthcare

### Lot Information

Lot 1

Renewal: 2 x 12 months extension i.e. +1+1

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035049-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Apr 2026 |
| Submission deadline | 19 Jan 2026 |
| Future notice date | Not specified |
| Award date | 14 Apr 2026 |
| Contract period | 30 Jun 2026 - 30 Jun 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £11,178,526 |
| Lots value | £11,178,526 |
| Awards value | £9,833,478 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORTH WEST LONDON INTEGRATED CARE BOARD |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 5JD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Marylebone |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI72 Brent |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPEROSE HEALTH |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85323000 - Community health services

## Release History

- 17 Apr 2026 at 09:46 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/035049-2026
- 1 Dec 2025 at 15:31 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/078578-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/035049-2026
  17th April 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/078578-2025
  1st December 2025 - Tender notice on Find a Tender

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.nwlondonics.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ec26. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05ec26.json.