---
title: "The Provision of a Leisure Management CRM Solution & Related Hardware"
ocid: "ocds-h6vhtk-05ec2a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ec2a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ec2a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ec2a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CHORLEY COUNCIL"
published: "2026-06-01"
---

# The Provision of a Leisure Management CRM Solution & Related Hardware

Buyer: CHORLEY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05ec2a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ec2a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05ec2a.json)

## Summary

Chorley Council, in collaboration with South Ribble Borough Council, is seeking to procure a "Cloud Hosted" Leisure Management System, including related hardware, through an open procedure. The tender, titled "The Provision of a Leisure Management CRM Solution & Related Hardware," falls under the services category and is part of the councils' efforts to enhance leisure, health, and community services. The location for this procurement is within the UK, specifically regions UKD47 and UKD45. The planning stage is complete, and the tender was active as of 1st December 2025, with crucial deadlines including an enquiry period ending on 16th January 2026 and a tender submission deadline on 23rd January 2026. The contract is scheduled to commence on 1st April 2026 and conclude on 31st March 2029, with opportunities for renewal.

This procurement opportunity represents a significant chance for businesses specialising in CRM development, particularly those experienced in providing software solutions to leisure and public service sectors, to expand their footprint. The value of the contract, at a gross amount of £336,000, underscores its scale and importance, making it well-suited for SMEs capable of supplying robust, scalable, and innovative CRM software solutions. This tender aligns with the strategic goals of Chorley and South Ribble Leisure Ltd to improve community services, offering suppliers the opportunity to engage in a long-term partnership that extends potentially until 2031. Companies involved in software development, alongside those offering supplementary modules and support services, stand to benefit considerably from this procurement engagement.

## Notice

Chorley Leisure Ltd and South Ribble Leisure Ltd are the respective leisure services in their boroughs, delivering leisure, health and community services to the community. Under Chorley Council and South Ribble Council, they operate public sports and leisure facilities. The councils/leisure companies are seeking to procure a "Cloud Hosted" Leisure Management System from a single supplier.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/051297-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jun 2026 |
| Submission deadline | 23 Jan 2026 |
| Future notice date | Not specified |
| Award date | 25 May 2026 |
| Contract period | 31 Mar 2027 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £280,000 |
| Lots value | £280,000 |
| Awards value | £843,156 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHORLEY COUNCIL |
| Additional buyers | SOUTH RIBBLE BOROUGH COUNCIL |
| Locality | CHORLEY |
| Post town | Preston |
| Postcode | PR7 1AL |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD45 Mid Lancashire |
| Local authority | South Ribble |
| Electoral ward | Broadfield |
| Westminster constituency | South Ribble |
| Delivery location | TLD4 Lancashire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GLADSTONE MRM |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48445000 - Customer Relation Management software package
- 72212445 - Customer Relation Management software development services

## Release History

- 1 Jun 2026 at 10:44 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/051297-2026
- 1 Dec 2025 at 15:34 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/078582-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/051297-2026
  1st June 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/078582-2025
  1st December 2025 - Tender notice on Find a Tender
- https://www.the-chest.org.uk/
  Ref: DN799185

## Notice URLs

- http://www.gladstonesoftware.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.the-chest.org.uk/ProjectRef:DN799185SocialValuesubmissionsviatheSocialValuePortalRef:Sl0-0000-37LHJ

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ec2a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05ec2a.json.