---
title: "Service Desk"
ocid: "ocds-h6vhtk-05ec6a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ec6a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ec6a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ec6a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GREENSQUAREACCORD LIMITED"
published: "2025-12-02"
---

# Service Desk

Buyer: GREENSQUAREACCORD LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-05ec6a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ec6a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05ec6a.json)

## Summary

The procurement process was conducted by GreenSquareAccord Limited, a sub-central government public authority based in Birmingham, UK. The contract is titled "Service Desk" and falls under the industry category of software package and information systems. This process has reached the award stage, with the status marked as complete as of 2nd December 2025. The procurement was executed directly below the threshold without competition. Key dates include the signing of the contract on 25th March 2025, with an active contract period starting from 2nd February 2026 to 1st February 2029. The procurement spans multiple UK regions, indicating a broad delivery reach.

This tender presents significant opportunities for businesses specialising in software and information systems, particularly those with established experience in delivering comprehensive Service Desk solutions. Although the contract was awarded to Halo Service Solutions Ltd, a large-scale enterprise, similar businesses could position themselves for future direct awards by aligning their offerings with the needs of public authorities like GreenSquareAccord Limited. The focus on a direct procurement method without competition highlights the importance of maintaining strong relationships and ensuring visibility to potential buyers within the specified regions and categories.

## Notice

Provision of Service Desk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/078692-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 Mar 2025 |
| Contract period | 2 Feb 2026 - 1 Feb 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £70,502 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GREENSQUAREACCORD LIMITED |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 2JB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HALO SERVICE SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 2 Dec 2025 at 07:45 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/078692-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/078692-2025
  2nd December 2025 - Contract details notice on Find a Tender

## Notice URLs

- http://www.greensquareaccord.co.uk
- https://usehalo.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ec6a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05ec6a.json.