---
title: "Oracle provide Market Driven Support (now known as Upgrade Support) for older database versions 11.2, 12.1 and 12.2, which are out of Premier and Extended Support. MDS/Upgrade Support provides sever"
ocid: "ocds-h6vhtk-05ef06"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ef06"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ef06.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ef06.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NETWORK RAIL INFRASTRUCTURE LTD"
published: "2025-12-04"
---

# Oracle provide Market Driven Support (now known as Upgrade Support) for older database versions 11.2, 12.1 and 12.2, which are out of Premier and Extended Support. MDS/Upgrade Support provides sever

Buyer: NETWORK RAIL INFRASTRUCTURE LTD  
Current stage: Award  
OCID: ocds-h6vhtk-05ef06

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ef06)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05ef06.json)

## Summary

Network Rail Infrastructure Ltd, a body governed by public law and located in London, UK, initiated a procurement process to secure software support services for older Oracle database versions through a direct award without prior competition. The contracting authority sought Market Driven Support from Oracle Corporation UK Limited due to technical reasons where competition is absent, making Oracle the only viable supplier. The tender title is "Oracle Upgrade Support ASA Market Driven Support", focusing on services like severity one fixes and security updates. This process progressed directly to the award stage, with the contract valued at £898,537.50 signed on 27th November 2025. The key procurement category was services under the software support industry, with Oracle Corporation identified as the supplier.

This opportunity highlights the nuanced landscape of specialised software support services where Oracle Corporation UK Limited stands as a sole provider due to technical constraints. Businesses engaged in offering similar high-end database support services might find significant potential in aligning with Oracle for future collaborations or niche support activities. While the procurement was awarded without a conventional tendering stage, it underscores the significance of understanding unique market positions and the possibilities for external businesses to develop complementary offerings or contribute innovative solutions in the software services domain.

## Notice

Oracle provide Market Driven Support (now known as Upgrade Support) for older database versions 11.2, 12.1 and 12.2, which are out of Premier and Extended Support. MDS/Upgrade Support provides severity one fixes, security updates, upgrade support and a Technical Account Manager (TAM). This is not available from other suppliers.

### Lot Information

Lot 1

Oracle provide Market Driven Support (now known as Upgrade Support) for older database versions 11.2, 12.1 and 12.2, which are out of Premier and Extended Support. MDS/Upgrade Support provides severity one fixes, security updates, upgrade support and a Technical Account Manager (TAM). This is not available from other suppliers.

### Procurement Information

Done under the new PA23 regime and is deemed compliant under Sch 5,6.a. "6 The following conditions are met in relation to the public contract-- (a) due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required". This is enhanced support for end of life services which Oracle is the only one that can provide compliant Severity 1 fixes and security updates.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/079871-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Nov 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £898,537 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NETWORK RAIL INFRASTRUCTURE LTD |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8SW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ORACLE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 4 Dec 2025 at 16:01 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/079871-2025

## Notice URLs

- https://www.networkrail.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ef06. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05ef06.json.