---
title: "Intention to Directly Award a Contract for Cloud-Based Maintenance, Scheduling, Compliance and Asset Management Software"
ocid: "ocds-h6vhtk-05f016"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f016"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f016.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f016.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HYDE HOUSING ASSOCIATION LIMITED"
published: "2025-12-05"
---

# Intention to Directly Award a Contract for Cloud-Based Maintenance, Scheduling, Compliance and Asset Management Software

Buyer: HYDE HOUSING ASSOCIATION LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-05f016

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f016)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05f016.json)

## Summary

The procurement process centres around Hyde Housing Association Limited, intending to directly award a contract to Totalmobile Limited for the provision of cloud-based maintenance, scheduling, compliance, and asset management software. Located in London, Hyde Housing operates in the public authority sector and seeks to maintain essential operational systems through this award. The procurement stage has been completed, with the decision made under the provisions of the Procurement Act 2023, focused on services within the software and IT industry category. The contract, valued above £5,000,000 excluding VAT, is scheduled to commence on 18 December 2025 and continue until 17 December 2030.

This tender offers substantial opportunities for businesses within the software and IT services industries, particularly those specialising in cloud-based solutions and system management. While the direct award limits competitive entry, it underscores the growing demand for bespoke and integrated software services, providing insights into market trends and potential areas for expansion. SMEs providing innovative tech solutions might consider partnerships or niche offerings that complement the established system, paving the way for future collaborations with public authorities like Hyde Housing Association, as their technological needs evolve and expand.

## Notice

Hyde Housing Association Ltd intends to directly award a contract to Totalmobile Limited for the provision of cloud-based maintenance, scheduling, compliance and asset management software. The contract covers the continued supply, licensing, support and associated services required to operate Hyde's existing Totalmobile platform. The estimated contract value is above PS5,000,000 (excluding VAT) over a five-year term. The contract enables Hyde to maintain continuity of service for essential operational systems already implemented and in active use.

### Procurement Information

Hyde intends to directly award this contract under Schedule 5, Paragraphs 5, 6 and 7 of the Procurement Act 2023. Hyde currently operates Totalmobile's cloud-based maintenance, scheduling, compliance and asset-management solution as a core operational system. The platform has been fully deployed across the organisation and is embedded through multiple technical integrations, data structures and workflow configurations that are specific to Totalmobile's proprietary environment. Totalmobile holds the exclusive intellectual property rights for the software and associated components used by Hyde. Based on this technical configuration, no alternative supplier is capable of providing a system that can maintain service continuity without extensive redevelopment, re-implementation, large-scale data migration or interruption to critical operations. As a result, no reasonable alternative exists and a competitive process would be disproportionate, impractical and contrary to the public interest, given the operational risk, cost and disruption associated with replacing the existing system. The proposed contract represents a continuation of the current integrated platform and related services. Procuring these services from a different supplier would create material technical incompatibilities and require substantial re-engineering, which meets the criteria for additional or repeat services under Schedule 5, Paragraph 7. Direct negotiation has also established that the commercial terms available through this route are more advantageous than those available via framework agreements, supporting value for money. For these reasons, Hyde is relying on the permitted grounds under Schedule 5, Paragraphs 5, 6 and 7 to award the contract directly to Totalmobile.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/080310-2025 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Dec 2025 |
| Contract period | 18 Dec 2025 - 17 Dec 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £5,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HYDE HOUSING ASSOCIATION LIMITED |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 9EQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | Borough & Bankside |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TOTALMOBILE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 5 Dec 2025 at 16:08 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/080310-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/080310-2025
  5th December 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.totalmobile.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f016. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05f016.json.