---
title: "Keep in the Know Community Messaging Service"
ocid: "ocds-h6vhtk-05f16e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f16e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f16e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f16e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE AND CRIME COMMISSIONER FOR DURHAM"
published: "2025-12-09"
---

# Keep in the Know Community Messaging Service

Buyer: POLICE AND CRIME COMMISSIONER FOR DURHAM  
Current stage: Award  
OCID: ocds-h6vhtk-05f16e

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05f16e.json)

## Summary

The procurement process for the "Keep in the Know Community Messaging Service" was initiated by the Police and Crime Commissioner for Durham, a public authority under sub-central government classification. This contract was awarded on 29th September 2025, after being selected through a direct procurement method without competition, as it fell below the financial threshold. Located in Durham, UK, the contract pertains to the provision of a secure, web-based two-way community engagement tool. This service, designed to enhance communication by targeting specific individuals and groups through tailored messaging, aligns with the goods category focusing on communication and multimedia software. The project commenced on 1st October 2025 and is expected to conclude by 30th September 2027, with a total contract value of £38,978.40.

This tender presents a vital business opportunity for companies specialising in communication and multimedia software packages. Businesses equipped to deliver cutting-edge digital engagement tools would find this contract particularly advantageous. Moreover, Small and Medium-sized Enterprises (SMEs) with expertise in developing secure, scalable web-based solutions and effective user-targeted communication platforms are well-suited to participate in similar procurement processes initiated by sub-central government authorities, opening pathways for growth and strengthened business portfolios in the public sector.

## Notice

Secure, web-based two-way community engagement tool which enables Authority and PCC to deliver targeted messages to specific individuals and groups of users, based on a wide range of criteria.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/080912-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Sep 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £32,482 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR DURHAM |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5TT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VISAV |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48500000 - Communication and multimedia software package

## Release History

- 9 Dec 2025 at 09:54 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/080912-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/080912-2025
  9th December 2025 - Contract details notice on Find a Tender

## Notice URLs

- http://www.neighbourhoodalert.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f16e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05f16e.json.